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Speech-Language Pathology Continuing Education
and Treatment Resources
Meal Time Matters At Home is a COMPLETE TRAINING PROGRAM that builds home caregivers' skills related to dining, swallowing disorders, and safe feeding assistance. Topics covered include: normal swallowing, signs and symptoms of disordered swallowing, diet and liquid consistencies, oral care, preventing dehydration and malnutrition, assistive eating devices; and safe meal time guidelines. (This project was funded by the Home Instead Senior Care Foundation.)
Meal Time Matters is a COMPLETE TRAINING PROGRAM for long-term care facilities that builds nursing assistants' skills related to dining, swallowing disorders, and safe feeding assistance. Topics covered include: normal swallowing, signs and symptoms of disordered swallowing, diets and liquid consistencies, assistive eating devices, and safe meal time guidelines. (This project was funded by the Mt. Sinai Healthcare Foundation.)
Also Available Individually:
Training programs designed to teach nursing assistants, home caregivers, and others proper and safe skills related to dining, swallowing disorders, and safe feeding assistance.
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SHIPPING YOUR ORDER:
Orders placed within the United States are shipped via UPS and arrive within 7-10 business days, unless a quicker shipping method is selected. Every effort is made to ship your order in a timely manner. Orders are shipped between 1-3 business days.
Canadian orders are shipped via UPS and usually arrive within 2-3 weeks, depending on customs. We ship Canadian orders once a week on Tuesdays in order to keep costs as low as possible. The shipping price includes UPS Standard shipping costs, taxes & duties.
International orders are shipped via UPS and usually arrive within 2-3 weeks, depending on customs. The shipping price includes UPS Standard shipping costs only. Any customs, duties & tax fees will be paid by the receiver when package is delivered. We can ship International orders via United States Postal Service, if requested. Contact firstname.lastname@example.org for more information.
If an item is not in stock when your order is received, you will be notified via email with the estimated ship date for your order. Generally, backorders are shipped within 1-2 weeks. If you order with a Purchase Order, your invoice will not be sent until the order is completely filled.
CANCELING AN ORDER:
If you have not received your order, you may cancel it by calling 888-337-3866, faxing 888-696-9655, or e-mailing email@example.com. In the event that your order has already been shipped, you are responsible for returning the items in accordance with our RETURN policy (a copy is provided with your order).
Order must be returned within 30 days after receiving order.
If you received a wrong/defective/damaged/duplicate order, please email firstname.lastname@example.org. Include your Order Number, Product Name, and problem with your order. Do not return the product until you have received an authorization from our Office.
If product is returned in unused and in good condition, a full refund will be processed, minus shipping and handling charges.
We accept checks (US dollars only), money orders, credit cards (Visa, MasterCard, American Express, Discover), EFT (electronic funds transfer) and purchase orders.
CREDIT CARD SECURITY:
When you submit your credit card and other sensitive information to NorthernSpeech.com, rest assured that the transaction is secure. In fact, shopping online at NSS is as safe as using your credit card at a restaurant or department store. Our servers use Secure Sockets Layer (SSL), one of the most robust encryption platforms available. SSL technology works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), AOL (AOL 3.0 and above), Firefox, Safari and Opera. This technology encrypts your private information from the moment you enter it until your transaction is processed, and your personal information will not be saved on a public server--thus safeguarding your personal information and guaranteeing privacy.
If you still feel unsure about sending your information via internet, please feel free to call us (888-337-3866) and we can process your order over the phone.
ALTERNATIVES TO USING YOUR CREDIT CARD THROUGH OUR WEBSITE:
We offer the option of phoning, faxing or mailing in your information after you place your order for products. Simply use the Downloadable Order Form, which you can print and fax or mail to our office.
More Offerings by: Jennifer Brush
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