$79.00 USD

97% rating - reviews

0.4  ASHA CEUs

Counseling Skills For Rehabilitation Professionals: Applications For Stuttering And Other Speech, Language, Cognitive And Voice Disorders #e144


Presenter: Paul Fogle, PhD, CCC-SLP

Learn important SLP counseling skills for working with patients and their families during challenging interactions.


"This course gave specific techniques to improve my counseling skills. It was very functional, and in an area I think is lacking in SLP training."

– K.K., prior course participant

Read more comments about this course!

This course will help speech-language pathologists and other rehabilitation specialists learn important counseling skills for working with clients/patients and their families during challenging interactions.

Learn counseling skills that are particularly helpful with individuals who stutter or have cognitive-linguistic impairments related to stroke and TBI. There is an emphasis on working with families and veterans and taking care of ourselves to prevent burnout.

Course is offered for 0.4 ASHA CEUs – 4 Contact Hours.

Course Overview – Run Time: 4:03:56

  • Definition of counseling for rehabilitation professionals.
  • Personal qualities of effective therapists.
  • Boundaries of therapy.
  • Theories of counseling.
  • Some don'ts in the counseling relationship.
  • Questions as "tools" for understanding and working through challenging situations.
  • Challenging emotions of patients and families.
  • Working with challenging situations and difficult behaviors.
  • Defense mechanisms.
  • Threat of suicide or self-harm.
  • Posttraumatic stress disorder.
  • Working with active duty military and combat veterans.

"This course taught me that, as an SLP, it is appropriate to counsel patients! It's important to be empathic while remaining professional. It's important to take time to really listen to patients & families and help them through the significant life event they are facing. Also, I liked the reminder that it is important to care for yourself in order to provide better care to patients and prevent burnout."

– J.D., prior course participant

Read more comments about this course!

The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.

Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.

Reviews

"I really enjoyed learning how I can support people through difficult conversations. I liked learning about ways to support those in a difficult situation." E.M. (Nov. 2023)

"Excellent topic. Very clear and easy to understand." M.S. (Sep. 2023)

"Stuttering counseling was a beneficial topic. I liked the thoroughness of the material and presentation." C.R. (Aug. 2023)

"I liked the counseling techniques and methods for active listening. And learning how our own emotional needs can be supported." K.L. (Mar. 2023)

"Oh my goodness, this was a course full of information. It made me feel as though I am not alone in the questioning of one's self in terms of therapy, some insecurities a therapist may feel. Speaker addressed these things while focusing on the client/patient. So beneficial!" E.W. (Dec. 2022)

"I liked that he spoke on behalf of the client and clinician when speaking about counseling and life and stress etc. Enjoyed going over specific skills of questioning and guidance and what to say and what not to say. It instills confidence since we as clinicians are always self-evaluating in order to do and be our best." E.W. (Dec. 2022)

"All of it was beneficial." A.D. (Dec. 2022)

"I would highly recommend this course." K.G. (Nov. 2022)

"The speaker was focused and organized. I enjoyed the discussion of counseling." E.O. (May 2022)

"This course gave specific techniques to improve my counseling skills. It was very functional, and in an area I think is lacking in SLP training." K.K. (May 2022)

"Organized and concise. I liked the counseling information, professional boundaries, and approaches discussed." D.Z. (Feb. 2022)

"Going over the tools and defense mechanism, as well as explicitly stated do's and dont's were most helpful. I liked that it was a true structured course and not fluff. I felt truly intellectually stimulated by the content and felt like I actually learned something useful." C.P. (Dec. 2021)

"This covered a part of SLP therapy that I had never studied." E.S. (Dec. 2021)

"I liked the focus on ourselves as clinicians at the end. Rarely have I had a CEU course that highlighted how to take care of ourselves and it was really refreshing." K.W. (Dec. 2021)

"Good examples of the language to use when interacting with patients." K.W. (Dec. 2021)

"Very useful information relating to professional ethics. Content was easy to follow." S.C. (Dec. 2021)

"The information was outstanding, and it was also presented in such a way that it was easy to follow. Love the examples in particular...really helpful." J.N. (Dec. 2021)

"I particularly enjoyed learning about the specifics of the memory process such as the difference between short and long term memory. I also was intrigued to find out what is actually happening in the brain when learning is taking place." C.H. (Nov. 2021)

"I really appreciated the clarity with which the information was explained and how diagrams, pictures, and graphs were used to supplement the verbal explanations." C.H. (Oct. 2021)

"I liked the presenter's caring tone, and of course, I appreciated him sharing his clinical & counseling expertise. Also, I liked that the course was easy to complete from home." J.D. (Oct. 2021)

"Specific language to utilize to address challenges with patient's without moving outside of scope of practice. The course was framed to address a variety of disorders, settings, and patient populations." C.H. (Oct. 2021)

"I appreciate ALL of the examples of wording that is most helpful to the patient and their family in various situations. As well as the reminders of wording that is not helpful, or is patronizing, condescending, offensive, and minimizing. I did not expect it to have the short section on therapist burn-out and self-care. This was a great bonus to the course." P.D. (Sept. 2021)

"Had a personal dynamic to what we do - dealing with people and everything that comes with that. Speaker's voice and tone was very pleasant. Covered a wide range of interesting topics related to counseling." S.J. (Sept. 2021)

"Much good advice – using silence to encourage pt communication, deescalating an angry patient/family member, positioning myself and the pt safely in the room, counter questioning, suicide information, concern for myself to prevent burnout. It was thorough and sequential." J.K. (Aug. 2021)

"The section about how to deal with an angry client and/or family member was beneficial for my daily practice. I liked that I could take it at my own pace and re-listen to sections several times if I needed to." A.R. (Jul. 2021)

"I liked the different counseling approaches with example dialogues. Course provided a thorough background of different counseling philosophies and their application to Speech-Language therapy." A.C. (Jun. 2021)

"This course taught me that, as an SLP, it is appropriate to counsel patients! It's important to be empathic while remaining professional. It's important to take time to really listen to patients & families and help them through the significant life event they are facing. Also, I liked the reminder that it is important to care for yourself in order to provide better care to patients and prevent burnout." J.D. (Apr. 2021)

"The presentation was very well organized and thorough, and the presenter was a caring and clear communicator." L.K. (Mar. 2021)

"Material was spot on. Just what I needed!" B.B. (Feb. 2021)

"I liked the specific counseling tools and the information about burn out. I will be applying these concepts to supervising clinical fellows. Information was presented very clearly at an easy to follow pace. Well organized. The presenter had a tone and attitude that was comforting and reassuring." R.Z. (Feb. 2021)

"I enjoyed the approaches used with both the patient and family members. Also, the speaker's presentation of the information was excellent."  A.D. (Jan. 2021)

Course Objectives

  1. Describe the differences between doing counseling and being a counselor.
  2. Identify the personal qualities important for providing effective counseling.
  3. Apply the ethical principles of providing counseling in healthcare and rehabilitation.
  4. Describe the boundaries and scope of practice related to counseling in our professions.
  5. Apply concepts and counseling techniques from various theoretical perspectives.
  6. List questions (microskills) as tools for understanding and helping clients/patients and their families during challenging situations.
  7. Define counseling skills when delivering "bad news."
  8. Identify common defense mechanisms and coping strategies of clients/patients and family members during challenging situations.
  9. Describe resistant and noncompliant attitudes and behaviors and ways of working with them.
  10. Apply counseling skills for working with crisis situations.

Presenter & Disclosures

Paul T. Fogle, PhD, CCC-SLP, has been a speech-language pathologist since 1971 specializing in neurological disorders in adults and children, stuttering, and voice disorders. He is a Professor Emeritus and for 35 years taught courses on Anatomy and Physiology of Speech, Neurological Disorders in Adults and Children, Motor Speech Disorders, Dysphagia/Swallowing Disorders, Gerontology, Cleft Palate, and Oral-Facial Anomalies, Voice Disorders, and Counseling Skills for Speech-Language Pathologists.

Dr. Fogle has worked extensively in hospitals, including Veteran Administration Hospitals, university hospitals, and acute, subacute, and convalescent hospitals, and has maintained a private practice since 1981. He has presented numerous seminars, workshops, and short courses on a variety of topics at the state, national, and international conventions and conferences, and all-day workshops in cities throughout the U.S. and in countries around the world on Counseling Skills for Rehabilitation Specialists (SLPs, PTs, and OTs). He has worked as an expert witness on numerous medical-legal cases and has published and presented on this topic. Dr. Fogle's primary publishing has been textbooks and clinical materials.

He is a veteran and served as an Army combat medic in Vietnam in 1969. Dr. Fogle and his wife live in a Del Webb community in Elk Grove, CA. His website is www.PaulFoglePhD.com.

Speaker Disclosure:

Financial — Paul Fogle is the presenter of online CE courses sponsored by Northern Speech Services; receives royalties. 

Nonfinancial — Paul Fogle has no relevant nonfinancial relationships to disclose.

Intended Audience / Accreditation

asha ce approved provider

This program is offered for 0.4 ASHA CEUs (Intermediate Level; Professional Area).

Intended Audience

  • Speech-Language Pathologists
  • OT

ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.

ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:
  • Current ASHA Member
  • ASHA Certificate of Clinical Competence (CCC) Holder
  • Licensed by a state or provincial regulatory agency to practice speech-language pathology (SLP) or audiology
  • Credentialed by a state regulatory agency to practice SLP or audiology
  • Credentialed by a national regulatory agency to practice SLP or audiology
  • Engaged in a Clinical Fellowship under the supervision of an individual with their ASHA CCC
  • Currently enrolled in a master's or doctoral program in SLP or audiology

If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.

Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.

Additional accrediting agencies by which Northern Speech is an approved CE provider:

  • California: NSS is approved as a provider of continuing education by the California Speech-Language Pathology & Audiology Board. Provider #PDP4. Online CEU limits may apply; please contact SLPAHADB for current online CEU acceptance policies.
  • Iowa: NSS is approved as a provider of continuing education by the Iowa Board of Speech Pathology and Audiology Examiners. Provider #169.
  • Kansas: NSS is approved as a provider of continuing education by the Kansas Department of Health and Environment. Provider #LTS-S0005.
  • Florida: NSS is approved as a provider of continuing education by the Florida Speech-Language Pathology and Audiology Board. Provider #SPA-026.

Frequently Asked Questions



Customer Support: Please phone 888.337.3866 or email info@northernspeech.com.

Course Completion Timeframe:

You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.

However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.

Content Access:

Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.

Certificate of Completion:

On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.

ASHA CE Registry Submission:

During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

Purchase Orders:

Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at info@northernspeech.com or fax to 888-696-9655.

What is an Online Course?

Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.

Receiving CEUs:

Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.

Registering for an online course:

You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.

Accessing your purchased course or returning to a purchased course:

You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.

Testing requirements:

Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.

Number of CEUs offered:

We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.

State licensing boards and online CEUs:

NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.

Course formats:

Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.

Course handouts:

Most of our online courses provide a link to download the accompanying handout as a PDF file. 

Group discounts:

Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.

Computer requirements:

For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.

Course Cancellation Policy:

A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded. 

Special Needs:

Please click here for any special needs requests, and we will do our best to accommodate them. 

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