Achieving Carryover From Support Staff: Successful Approaches And Techniques

#e34

0.2 CEUs

$39.00


Compatibility
Course Type

Description

Offered for 0.2 ASHA CEUs - 2 contact hours, this course presents specific techniques and approaches to achieving carryover with support staff that may change your experience and reduce your frustrations. Participants will learn to:

  • Analyze the purpose of their staff training to improve effectiveness.
  • Design effective staff training while achieving current productivity standards.
  • Implement techniques to educate, equip, empower and evaluate staff for successful carryover.

"I've experienced many of the same frustrations that I assume brings you to this Course. A resident is referred, screened and evaluated. As a professional with years of experience I design the appropriate course of treatment. I skillfully guide my patient through every step, achieving goals right on schedule and document all the progress made. Staff and family see dramatic changes as the result of my exceptional therapeutic intervention. I make preparations to discharge. I train staff and family. I leave written instructions in multiple sites and formats. I know the staff understands because I conducted an in-service program on this very intervention process only six months ago. I discharge the patient. All too often, unfortunately, it becomes painfully apparent in a matter of a few days that the application of what I have suggested or requested or insisted be done, is inconsistent, inaccurate, or ineffective—if not ignored all together. Does this sound familiar?" —Course Author, Lou Eaves, MS, CCC-SLP

The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.

AOTA:

  • OT Process: Outcomes
  • Professional Issues: Administration and Management

Course Format:

Text.

Course Objectives

  • Identify the purpose of their staff training to improve effectiveness.
  • List effective staff training while achieving current productivity standards.
  • Identify techniques to educate, equip, empower and evaluate staff for successful carryover.

Presenter & Disclosures

Lou Eaves, MS, CCC-SLP, has a B.S. degree in Speech Education from the University of Southern Mississippi, M.S. degree in Communication from the University of Southern Mississippi, and M.S. degree in Speech Pathology from Louisiana State University. She has 30 years experience in direct clinical services and administration of rehabilitation services for geriatric patients. Employment settings have included private practice, hospital, outpatient, home health and long-term care. Mrs. Eaves is currently in private practice providing direct clinical services in long-term care, consultation services related to dementia services, and product development for service delivery. Her publications include "Brain Storms, A cognitive–linguistic stimulation program to manage clients with dementia" as well as online educational materials related to dementia and dementia interventions. Lou recently retired after 34 years in speech pathology working in home health, acute care, hospital, SNF, and rehab unit settings .

Speaker Disclosures:

Financial — Lou Eaves is the author of Brain Storms, which is published by Northern Speech Services; receives royalty payments.

Financial — Lou Eaves is the author of online CEU courses offered by Northern Speech Services; receives royalty payments.

Nonfinancial — Lou Eaves has no relevant nonfinancial relationships to disclose.

Intended Audience/Accreditation

This program is offered for 0.2 ASHA CEUs (Intermediate Level; Related Area).

Intended Audience

  • Nurse
  • PT
  • OT
  • SLP

ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of CEUs is noted above. Note that 0.1 CEU = 1 contact hour = equals 1 CEE.

ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:
  • Current ASHA Member
  • ASHA Certificate of Clinical Competence (CCC) Holder
  • Licensed by a state or provincial regulatory agency to practice speech-language pathology (SLP) or audiology
  • Credentialed by a state regulatory agency to practice SLP or audiology
  • Credentialed by a national regulatory agency to practice SLP or audiology
  • Engaged in a Clinical Fellowship under the supervision of an individual with their ASHA CCC
  • Currently enrolled in a masters or doctoral program in SLP or audiology

If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.

Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.

Additional accrediting agencies by which Northern Speech is an approved CE provider:

  • California: NSS is approved as a provider of continuing education by the California Speech-Language Pathology & Audiology Board. Provider #PDP4. Online CEU limits may apply; please contact SLPAHADB for current online CEU acceptance policies.
  • Iowa: NSS is approved as a provider of continuing education by the Iowa Board of Speech Pathology and Audiology Examiners. Provider #169.
  • Kansas: NSS is approved as a provider of continuing education by the Kansas Department of Health and Environment. Provider #LTS-S0005.
  • Florida: NSS is approved as a provider of continuing education by the Florida Speech-Language Pathology and Audiology Board. Provider #SPA-026.

Frequently Asked Questions

Customer Support: Please phone 888.337.3866 or email info@northernspeech.com.

Course Completion Timeframe: You have unlimited time to complete this online course. You may log off and log on as you wish in order to complete all sections of this course.

Content Access: Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the E-Courses tab, and then viewing your desired course.

Certificate of Completion: On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on the Eastern Standard Time Zone), and number of contact hours (CEUs / CEEs).

ASHA CE Registry Submission: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

Purchase Orders: Purchase orders are NOT accepted when registering for online courses. Payment must be made online in the form of a credit or debit card payment.

More FAQ: Please click here.

What is an Online Course? Our Online Courses include text, audio, or video formats and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any computer, via your Northern Speech account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%) a printable certificate of completion is presented to you.

Receiving CEUs: Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to online CEUs.

Registering for an online course: You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.

Accessing your purchased course or returning to a purchased course: You will be able to access your online course by logging into your Northern Speech account and then clicking the Online Courses tab on your profile screen. Click View next to the course you’d like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.

Course completion timeframes: Nearly all our courses provide for unlimited time to complete your course. You may work at your own pace and start and stop your course as you wish. Any access limitations will be clearly noted on the individual course description page.

Course content expiration: Nearly all our courses provide for continued access to course content and materials, even after completion of the post test. Any access limitations will be clearly noted on the individual course description page.

Testing requirements: Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.

Certificate of completion: A certificate displaying participant name, date of course completion (based on the Eastern Standard Time Zone), and the number of contact hours earned is presented to participants once a score of 80% or greater is earned on the post test. Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.

ASHA CE Registry: Northern Speech will provide CEU information to the ASHA CE Registry for you. At the time of course enrollment if you select that you are taking the course for ASHA Credit and if you provide your ASHA Member Number, Northern Speech will automatically submit your hours to the CE Registry after you successfully complete the post test. Please allow 45-60 days from the date of course completion for your hours to appear on your CE transcript. Note that ASHA will record your CEUs as earned on the last day of the month in which you completed your course. For example, if you completed your course on Nov 7, the CE Registry will reflect course completion as Nov 30.

Number of CEUs offered: We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.

State licensing boards and online CEUs: NSS is an ASHA CE Provider and most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.

Course formats: Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page.

Course handouts: Most of our non-text online courses provide a link to download the accompanying handout.

Purchase orders: Purchase orders are NOT accepted when registering for online courses. Payment must be made online in the form of a credit or debit card payment.

Group discounts: Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.

Computer requirements: For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Internet Explorer, etc) and newest version of Flash Player. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.

Course Cancellation Policy: A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded. 

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Reviews

"All of it was beneficial. Getting staff on board is a difficult thing to accomplish. This was great information!" – R.P. (Dec. 2017)

"The discussions on assessing carryover and incorporating praise were very useful." – M.B.Z. (Nov. 2017)

"I liked the format and especially enjoyed going over how to frame the training for CNA staff for carryover." – S.G.C. (Nov. 2017)

"It was clear, easy to read, and well outlined." – E.T. (Sept. 2017)

"The adult learning principles were enlightening, because I have previously had mixed success with training support staff on cuing and facilitation techniques. I appreciated the in depth discussion of all ideas." – T.J.W. (Sept. 2017)

"The tips on how to train CNAs was very helpful. I liked the ability to work at my own pace as well as the topic." – M.M. (Aug. 2017)

"Going over the best ways to inservice and how to apply carryover was most beneficial." – K.N. (May 2017)

"Well written course. I enjoyed the carry over techniques." – M.S. (Mar. 2017)

"This course hits on a very valid topic in all settings. As therapist we need to look at staff as professionals and people that need encouraged and educated to provide the best care possible. You get more carryover from a positive attitude and approach then to tell CNA's where they are going wrong. The four E approach is a great strategy for carryover and this can be easily implemented in therapy. Well written and great examples!" – T.B. (Dec. 2016)

"Much needed course; this one is presented in a wonderful organized fashion. Please include video clips of training and of presenter speaking. Reading on computer screen is laborious." – L.H. (Dec. 2016)

"Informative and effective course. Examples and case studies are "spot on". I appreciate the author's formal yet "real world" teaching style. Noteworthy: Effective ways in which to problem-solve and decrease work-related stressors (caseload/patient numbers, productivity expectations, "billable" time, inservices, etc.) for both the SLP as well as the CNA. Knowledge of their individual roles and responsibilities within the workplace is apparent. Well done." – B.D. (Nov. 2016)

"The four E's were most beneficial. I liked the practicality of the course." – L.H. (Nov. 2016)

"I enjoyed the specific ideas for carryover." – K.M. (Oct. 2016)

"The discussion on how to train others was very helpful. I liked that I could read the course at my own pace." – D.C. (Oct. 2016)

"The whole program was good. I enjoyed it and will think about its contents when planning carryover activities in the future." – H.H. (Sept. 2016)

"The discussion on how to effectively use the resident for more specialized training and continue to be productive was really useful. I haven't thought of that before. I liked the presentation and the materials." – E.C. (Sept. 2016)

"The carry over for CNAs - especially for dietary strategies - was incredibly helpful. I liked the clarity of presentation and strategies." – B.O. (Sept. 2016)

"Great review!" – B.C. (July 2016)

"The section on equipping the caregivers and also the section with case examples were both most beneficial. I liked the practical use of the course in practice - it is very universal. Would apply to PT and OT as well with different case studies." – J.G. (May 2016)

"I especially enjoyed the discussion on the challenges to carryover." – L.S. (Apr. 2016)

"I liked the emphasis on training to the needs of the trainee with consideration for being in their shoes, and reminder to praise effort and application of their learning." – L.F. (Mar. 2016)

"Simple and effective." – G.K. (Feb. 2016)

"I appreciated the discussion on praise in public correct in private. However, I expected more info re: working with other support staff - not just CNA's in a nursing home." – A.C.B. (Jan. 2016)