$44.00 USD

93% rating - reviews

0.2  ASHA CEUs

A Game Plan For When Changes In Service Delivery Are Required: How To Support Parents And Students/Clients #e250


Presenter: LeAnna Heinrich, MS, CCC-SLP

Learn a consultative model of intervention when providing services virtually.


"Thank you for providing an in depth study into how Covid 19 has affected our profession as well as other professions. Also, the strategies offered were very helpful and useful."

– R.M., prior course participant

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Whenever speech-language pathologists need to consider different forms of service delivery because of factors beyond their control, like COVID-19, stress levels will increase. When this occurs there is often a tendency to focus on only one option (telepractice) when other forms of interventions may be more appropriate, for example, a consultative approach, when telepractice is not an option.

This course focuses on a consultative model of intervention examining social and emotional concerns when providing services virtually. This course also includes functional speech and language strategies and is most relevant for clinicians working with preschoolers and school-age children.

Course is offered for 0.2 ASHA CEUs – 2 Contact Hours.

Course Overview – Run Time: 2:03:08

  1. Rationale.
  2. Historical Perspective of Pandemics: Has This Ever Happened Before?
  3. Understanding How Life Has Changed for Clients.
  4. Telepractice.
  5. When Telepractice Is Not Appropriate or Accessible.
  6. Functional Speech and Language Strategies.
"All of the suggested activity ideas and resources are very much appreciated. I liked the supportive information for having parents directly involved, and using daily activities and materials in the home as a means of providing effective therapy."

– K.L., prior course participant

Read more comments about this course!

The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.

Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.

Reviews

"Discussing how to protect privacy when using teletherapy was beneficial. The course was clear and practical." M.N. (Dec. 2023)

"Knowing what other forms of service delivery are acceptable. Very easy to follow course." H.M. (Dec. 2023)

"The recommended activities for telepractice to relay to parents confirmed what I would do. I liked that common sense was provided as well as necessary privacy needs." S.S. (Aug. 2023)

"I love the reminder that language can be incorporated into all everyday activities. The discussion of limiting screen time was good. The continuum of interaction and passiveness was beneficial." S.Q. (Aug. 2023)

"Considering the client's environment and routine when providing carry-over activities was beneficial to discuss. Clear and short presentation." D.S. (Jun. 2023)

"I appreciated the list of recommended activities for parents/families to engage in during distance learning. I appreciated the presenter giving us a short history of other pandemics and how people coped with them. I liked that she recognized that teletherapy is not easy and it is not for every child and/or family." C.D. (Jun. 2023)

"Good information about how parents can help and making sure parents have what they need. This course offered helpful information and websites when doing online therapy." L.W. (Dec. 2022)

"Presenter spoke slowly and deliberately and with many examples. I liked the educational information for supporting families and teachers. The references provided in this workshop will be beneficial." K.C. (Nov. 2022)

"I will benefit from this course content." K.D. (Oct. 2022)

"Good reminder to be creative with what the child has at home to work with. And that we can still control screen time even if we are doing telepractice." M.R. (Sept. 2022)

"I would recommend this course to my SLP colleagues." K.W. (Jul. 2022)

"I liked the supportive information for having parents directly involved, and using daily activities and materials in the home as a means of providing effective therapy. So many parents continue to expect the clinician to wholly and consistently provide 'academic' materials & activities on screen. Prepping and sending needed hands-on materials for pre-K & K students has been absolutely overwhelming at times! All of the suggested activity ideas & resources are very much appreciated." K.L. (Feb. 2022)

"Practical suggestions for providing speech and language activities at home. Also, considering the parent's work load, number of children at home, stress in household, etc... when planning speech and language sessions and activities for the child." K.W. (Jan. 2022)

"Great examples related to screen time and recommending activities for use in home with family involvement. I liked the discussion on screen time, i.e., negative impacts, and how to minimize negative outcomes." T.A. (Jan. 2022)

"I liked the ideas for functional language and speech activities in the home." T.A. (Jan. 2022)

"I loved all of the recommended activities to implement when you have to deliver a different service model." R.M. (Dec. 2021)

"It's beneficial to note that telepractice may not be the best practice; that as an SLP, there are many options for providing support, services, and follow up with clients and families. These opportunities may even be more welcome, now, than if they were suggested during normal times as carry-over or family activities. It was reinforcing to the SLP and the efforts being made to provide services in a challenging time." A.H. (Dec. 2021)

"Thank you for providing an in depth study into how Covid 19 has affected our profession as well as other professions. Also, the strategies offered were very helpful and useful." R.M. (Dec. 2021)

“It contained good background on the current situation, legal considerations, and suggestions to improve interactions with our students.” K.F. (Oct. 2021)

“I enjoyed the historical context provided by the speaker.” S.C. (Sept. 2021)

"More current information in regards to ASHA, legislative and HIPAA recommendations and procedures were beneficial. The overview of the timeline and descriptions of impact of COVID on our populations was good." J.G. (Sept. 2021)

"It was very well organized and thorough. I appreciated the specific therapy and activity recommendations." J.L. (Aug. 2021)

"I appreciated the review of consultation service delivery. I also found the digital citizenship resources beneficial. It was a good overview of issues and options to consider in telepractice." K.F. (Jul. 2021)

"I liked the new information provided about concerns with HIPAA and privacy requirements as well as the pacing of the presentation. I especially enjoyed going over the specific home resources for caregiver/family practice generalization of skills." T.G. (Jul. 2021)

“I enjoyed the history of distance learning. Functional speech-language strategies. And the limitations of telepractice.” V.F. (Mar. 2021)

“This course concisely covered all areas of teletherapy. It provided good practical and functional information.” K.D. (Feb. 2021)

“I liked the reiteration of using functional communication to enhance daily routines and empower parents.” E.W. (Jan. 2021)

"Great ideas and techniques during this difficult time. I especially appreciated going over how to approach teletherapy to help clients during the pandemic." E.S. (Jan. 2021)

"I appreciated the information about how distance learning is affecting families and children. This was a good overview of issues to consider when providing teletherapy." M.G. (Jan. 2021)

Course Objectives

  1. Understand the social and emotional factors associated with COVID-19.
  2. Recognize that there is a limited evidence-base for service delivery in this unprecedented situation.
  3. Explain ethical considerations and legislation related to clinical practice during COVID-19.
  4. Select a service delivery model that is functional for the family.
  5. Recommend activities that promote healthy and functional communication.

Presenter & Disclosures

LeAnna Heinrich, MS, CCC-SLP, is a school-based speech-language pathologist in Northern California. She works primarily with elementary school students with a variety of communication disorders. LeAnna is also a member of the Children’s Screen Time Action Network. She has presented at the local, state and national level on the topic of screen time. LeAnna has a particular interest in helping students and families carryover language-enriching activities into functional environments.

Speaker Disclosures:

Financial — LeAnna Heinrich is the presenter of online CE courses sponsored by Northern Speech Services; receives royalties.

Nonfinancial — LeAnna Heinrich is a member of the Children’s Screen Time Action Network.

Nonfinancial — LeAnna Heinrich is an official supporter of ASHA’s Healthy Communication and Popular Technology Initiative.

Intended Audience / Accreditation

asha ce approved provider

This program is offered for 0.2 ASHA CEUs (Intermediate Level; Professional Area).

Intended Audience

  • Speech-Language Pathologists

ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.

ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:

  • Current ASHA Member.
  • ASHA Certificate of Clinical Competence (CCC) Holder.
  • Licensed by a state or provincial regulatory agency to practice speech-language pathology (SLP) or audiology.
  • Credentialed by a state regulatory agency to practice SLP or audiology.
  • Credentialed by a national regulatory agency to practice SLP or audiology.
  • Engaged in a Clinical Fellowship under the supervision of an individual with their ASHA CCC.
  • Currently enrolled in a master's or doctoral program in SLP or audiology.

If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.

Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.

Additional accrediting agencies by which Northern Speech is an approved CE provider:

  • California: NSS is approved as a provider of continuing education by the California Speech-Language Pathology & Audiology Board. Provider #PDP4. Online CEU limits may apply; please contact SLPAHADB for current online CEU acceptance policies.
  • Iowa: NSS is approved as a provider of continuing education by the Iowa Board of Speech Pathology and Audiology Examiners. Provider #169.
  • Kansas: NSS is approved as a provider of continuing education by the Kansas Department of Health and Environment. Provider #LTS-S0005.
  • Florida: NSS is approved as a provider of continuing education by the Florida Speech-Language Pathology and Audiology Board. Provider #SPA-026.
  • New Jersey: NSS is approved as a provider of continuing education by the New Jersey Department of Education. Provider #1654.

Frequently Asked Questions



Customer Support: Please phone 888.337.3866 or email info@northernspeech.com.

Course Completion Timeframe:

You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.

However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.

Content Access:

Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.

Certificate of Completion:

On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.

ASHA CE Registry Submission:

During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

Purchase Orders:

Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at info@northernspeech.com or fax to 888-696-9655.

What is an Online Course?

Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.

Receiving CEUs:

Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.

Registering for an online course:

You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.

Accessing your purchased course or returning to a purchased course:

You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.

Testing requirements:

Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.

Number of CEUs offered:

We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.

State licensing boards and online CEUs:

NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.

Course formats:

Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.

Course handouts:

Most of our online courses provide a link to download the accompanying handout as a PDF file. 

Group discounts:

Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.

Computer requirements:

For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.

Course Cancellation Policy:

A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded. 

Special Needs:

Please click here for any special needs requests, and we will do our best to accommodate them. 

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