Presenter: Teresa Roberts, EdD, CCC-SLP
"This course was quick with realistic suggestions. Learning to identify burnout and advocate for self in the workplace was beneficial."
– H.S., prior course participant
Speech-language pathologists may encounter a range of ethical dilemmas within their clinical practice. Ethical decision-making is a multi-step process that involves analyzing a given situation within a specific context. Ethical decision-making may be affected by cultural factors, as well as compassion fatigue or burnout related to work stressors.
This course will provide an overview of the ASHA Code of Ethics and ethical decision-making models in relation to cultural factors, compassion fatigue and burnout. Ethical decision-making will be examined through the lens of self-reflective practices. Resources for navigating compassion fatigue and burnout will be provided. Content is applicable for SLPs working with both adult and pediatric populations.
Course is offered for 0.1 ASHA CEUs – 1 Contact Hours.
Course Overview – Run Time: 1:03:12
Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.
"Furthered my knowledge of compassion fatigue and burnout. Knowing I’m not alone in those concerns. I liked the suggestions for improvement of burnout."
– L.D., prior course participant
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.
"Seeking ways to find specialties to keep you from job burnout and fatigue was beneficial. And providing support for others." A.H. (May. 2023)
"Useful information for my overall well-being. Easy to follow course." J.H. (May. 2023)
"Strategies for addressing burnout, especially evaluating my workload and seeking out varied work responsibilities. The presenter was great, and I enjoyed the pace of this course." A.D. (May. 2023)
"This workshop goes beyond just solving ethical issues and included a lot of good advice for living an authentic life. What really stood out to me was the importance of not making your work your entire identity." S.S. (May. 2023)
"Discussing the external factors in the social context of ethical decision making was beneficial. I liked the burnout information and compassion fatigue - confirming that these are a real thing and not related to the person but the reflection on the culture/society as a whole." E.S. (May. 2023)
"Learning how to apply ethical decisions in my practice. I liked how well presenter explained everything throughout this course." B.F. (May. 2023)
"The presenter packed a lot into one hour and did a good job. I liked the reflection on burnout and compassion fatigue, delineating that there are different models of decision making." I.U. (May. 2023)
"The review of ASHA's Code of Ethics along with the discussion of common ethical dilemmas were beneficial. I liked the discussion regarding compassion fatigue and burnout." L.M. (Apr. 2023)
"The topic on compassion fatigue was beneficial. This course addressed burnout as a real problem specific to sustained attention demands." C.J. (Apr. 2023)
"The implications of burnout on ethics! Great resources to continue to explore." J.B. (Apr. 2023)
"General steps in the decision-making process were beneficial. Liked how course addressed the impact burnout could contribute to reduced capacity to make poor ethical judgments." D.W. (Apr. 2023)
"I think the acknowledgment of burnout in itself is immensely helpful. We DO live in a society that values work and efficiency, and we often lack acknowledgment of the emotional fatigue and burnout that can occur even when we love our jobs! Suggestions for mitigation of burnout were presented well and did not feel judgmental if they are not currently being performed." H.R. (Apr. 2023)
"Discussing the ethics in decision-making was beneficial. The speaker was amazingly thorough!! She did a great job of providing examples and her discussion was so detailed." S.D. (Apr. 2023)
"The information was well organized, was meaningful, and presented in an interesting manner. Burnout and compassion fatigue are real topics and, if not considered for resolution, will affect how we interact with our patients and coworkers and affect contentment in our current employment. The wholistic concept is that if we don't have a work-life balance, it actually can have a negative effect on our success and contentment in the workplace." D.F. (Apr. 2023)
"I liked the strategies to avoid burnout. And acknowledging the stress of sustained effort." S.W. (Apr. 2023)
"This course was precise and concise. The resources to address burnout were beneficial." D.R. (Apr. 2023)
"Course was very on point and relevant. The discussion of job demands, resources model, and quiet quitting were beneficial. Appreciated the realistic strategies to apply." L.S. (Apr. 2023)
"I liked feeling validated in my fatigue and resources for further improvements. The topic of burnout and compassion fatigue was beneficial." P.W. (Apr. 2023)
"Burnout is a huge issue for our profession right now. I found the topic of compassion fatigue most beneficial. I've heard this term before, and it was helpful to hear it defined. I liked that this course covered ethical decision-making and burnout." S.D. (Apr. 2023)
"Understanding compassion fatigue and its effects on burnout and decision making and moving forward was beneficial. I liked the discussion about burnout and strategies to cope with it." A.B. (Apr. 2023)
"The discussion of cultural aspects of decision-making was beneficial. And I liked the burnout strategies." S.T. (Apr. 2023)
"I enjoyed learning some strategies to reduce burnout. I liked that this course addressed the issue of burnout and how to keep up with our ethical responsibilities as an SLP." M.M. (Apr. 2023)
"I liked that the course was validating to current situations. The topic on decision-making and burnout was beneficial." S.K. (Apr. 2023)
"The idea to leave work at work and catching yourself stressing about work issues after hours and turn it off was beneficial. This course was efficient." A.G. (Apr. 2023)
"This content was relevant. I liked the discussion of ways to address burnout." H.S. (Apr. 2023)
"I liked the strategies for decreasing burnout. This course was to the point." C.D. (Apr. 2023)
"Furthered my knowledge of compassion fatigue and burnout. Knowing I’m not alone in those concerns. I liked the suggestions for improvement of burnout." L.D. (Apr. 2023)
"Consideration of community burnout vs. individual burnout was beneficial. I liked feeling acknowledged." J.M. (Apr. 2023)
"Short, on-topic, good presenter." K.M. (Apr. 2023)
"This course showed how unrealistic expectations impact job satisfaction and mental health. I liked the discussion on how work demands affect compassion fatigue." K.F. (Mar. 2023)
"Teresa is a great presenter. I liked the topic on recognizing and coping with burnout/stress." H.C. (Mar. 2023)
"I liked the section on Quiet Quitting. And the length of the presentation." J.B. (Mar. 2023)
"Quick course with realistic suggestions. Learning to identify burnout and advocate for self in the workplace was beneficial." H.S. (Mar. 2023)
"An excellent course for all SLPs. We are faced daily with ethical decisions and this course provides strategies. The presenter was excellent! Thank you!" G.J. (Mar. 2023)
"Fantastic course. Appreciated resources cited and use of research to support the message. SLPs often hear of these concepts but addressing them from an evidence-based model is refreshing." A.L. (Feb. 2023)
Describe typical components of ethical decision-making models.
Explain cultural aspects of ethical decision-making.
Define characteristics of compassion fatigue and burnout.
Identify potential effects of compassion fatigue and burnout on ethical decision-making.
Teresa Roberts (she, her), EdD, CCC-SLP, works as an Associate Clinical Professor in Speech and Hearing Sciences at Portland State University (PSU). Her areas of interest include language development and disorders, multiculturalism, and postsecondary pedagogy. She teaches undergraduate and graduate courses and has served as Faculty in Residence for Inclusive Pedagogy with the PSU Office of Academic Innovation.
Financial — Teresa Roberts is presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Nonfinancial — Teresa Roberts has no relevant nonfinancial relationships to disclose.
This program is offered for 0.1 ASHA CEUs (Introductory Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at email@example.com or fax to 888-696-9655.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
Please click here for any special needs requests, and we will do our best to accommodate them.
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