This course will help rehabilitation professionals learn important counseling skills for working with clients/patients and their families during challenging interactions. Includes discussions of theories of counseling that are applicable to our professions, microskills, working with challenging situations and difficult behaviors, working with veterans, and taking care of ourselves to prevent burnout. Offered for 0.4 ASHA CEUs – 4 contact hours.
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found by clicking on the Presenter & Disclosures tab.
Video PowerPoint presentation with author narration & downloadable handout.
OT Process: Intervention: Implementation of intervention (therapeutic use of self)
Paul T. Fogle, PhD, CCC-SLP, has been a speech-language pathologist since 1971 specializing in neurological disorders in adults and children, stuttering, and voice disorders. He is a Professor Emeritus and for 35 years taught courses on Anatomy and Physiology of Speech, Neurological Disorders in Adults and Children, Motor Speech Disorders, Dysphagia/Swallowing Disorders, Gerontology, Cleft Palate and Oral-Facial Anomalies, Voice Disorders, and Counseling Skills for Speech-Language Pathologists.
Dr. Fogle has worked extensively in hospitals, including Veteran Administration Hospitals, university hospitals, and acute, subacute, and convalescent hospitals, and has maintained a private practice since 1981. He has presented numerous seminars, workshops, and short courses on a variety of topics at state, national, and international conventions and conferences, and all-day workshops in cities throughout the U.S. and in countries around the world on Counseling Skills for Rehabilitation Specialists (SLPs, PTs, and OTs). He has worked as an expert witness on numerous medical-legal cases and has published and presented on this topic. Dr. Fogle's primary publishing has been textbooks and clinical materials.
He is a veteran and served as an Army combat medic in Vietnam in 1969. Dr. Fogle and his wife live in a Del Webb community in Elk Grove, CA. His website is: www.PaulFoglePhD.com.
Financial — Paul Fogle is presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Nonfinancial — Paul Fogle has no relevant nonfinancial relationships to disclose.
This program is offered for 0.4 ASHA CEUs (Intermediate Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of CEUs is noted above. Note that 0.1 CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe: You have unlimited time to complete this online course. You may log off and log on as you wish in order to complete all sections of this course.
Content Access: Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the E-Courses tab, and then viewing your desired course.
Certificate of Completion: On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on the Eastern Standard Time Zone), and number of contact hours (CEUs / CEEs).
ASHA CE Registry Submission: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase Orders: Purchase orders are NOT accepted when registering for online courses. Payment must be made online in the form of a credit or debit card payment.
More FAQ: Please click here.
What is an Online Course? Our Online Courses include text, audio, or video formats and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any computer, via your Northern Speech account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%) a printable certificate of completion is presented to you.
Receiving CEUs: Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to online CEUs.
Registering for an online course: You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course: You will be able to access your online course by logging into your Northern Speech account and then clicking the Online Courses tab on your profile screen. Click View next to the course you’d like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Course completion timeframes: Nearly all our courses provide for unlimited time to complete your course. You may work at your own pace and start and stop your course as you wish. Any access limitations will be clearly noted on the individual course description page.
Course content expiration: Nearly all our courses provide for continued access to course content and materials, even after completion of the post test. Any access limitations will be clearly noted on the individual course description page.
Testing requirements: Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Certificate of completion: A certificate displaying participant name, date of course completion (based on the Eastern Standard Time Zone), and the number of contact hours earned is presented to participants once a score of 80% or greater is earned on the post test. Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry: Northern Speech will provide CEU information to the ASHA CE Registry for you. At the time of course enrollment if you select that you are taking the course for ASHA Credit and if you provide your ASHA Member Number, Northern Speech will automatically submit your hours to the CE Registry after you successfully complete the post test. Please allow 45-60 days from the date of course completion for your hours to appear on your CE transcript. Note that ASHA will record your CEUs as earned on the last day of the month in which you completed your course. For example, if you completed your course on Nov 7, the CE Registry will reflect course completion as Nov 30.
Number of CEUs offered: We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs: NSS is an ASHA CE Provider and most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Course formats: Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page.
Course handouts: Most of our non-text online courses provide a link to download the accompanying handout.
Purchase orders: Purchase orders are NOT accepted when registering for online courses. Payment must be made online in the form of a credit or debit card payment.
Group discounts: Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
Computer requirements: For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Internet Explorer, etc) and newest version of Flash Player. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy: A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
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"I appreciated the review of the techniques to promote client autonomy and decision-making. I liked that the presenter's rate of speech was slow enough to allow for processing the information, but fast enough that it was not boring." – L.J. (Dec. 2016)
"I enjoyed learning about the various approaches you can take when counseling patients we may be working with in therapy." – S.S. (Dec. 2016)
"The discussion on PTSD was most beneficial. I liked realizing how much counseling I do every day." – T.C. (Dec. 2016)
"Going over handling angry pt and families as well as how to talk to them when giving 'bad news' was really helpful." – M.Y. (Nov. 2016)
"Very nice, clear, systematic presentation of the material, clearly from experience. All topics were very applicable." – L.V.Z. (Nov. 2016)
"The section on how to handle anger and the review about the stages of grief were beneficial. I liked the convenience of the online format and ability to use the information on a daily basis. Counseling is a huge component of this profession." – A.H. (Sept. 2016)
"I liked the examples that were given throughout. I really appreciated the specific ways to respond to patients in order to obtain additional information that were covered." – D.P. (Aug. 2016)
"I found the discussion on how to more successfully de-escalate a person most beneficial." – R.R. (July 2016)
"I really appreciated the counseling methods with patient and family, without transferring the therapist's personal feelings and experiences." – J.M. (July 2016)
"THANK YOU!!! This topic was never discussed in my undergrad or graduate program, yet I use counsel in my daily therapy sessions. So incredibly helpful!" – A.C. (May 2016)
"The case studies were really useful. I liked that the course was methodical and practical." – C.C. (May 2016)
"The discussion on presenting bad news to a patient was very beneficial. I appreciated the straightforward nature of the presentation and the pace." – G.C. (Apr. 2016)
"I liked hearing about the different ways in which we respond to our clients that may not get the best response and hearing those alternative better responses to gain rapport/participation/cooperation/trust." – A.G. (Apr. 2016)
"The strategies to respond to patients were really helpful. Great overall content." – M.B. (Apr. 2016)
"This course was an overall great reminder of my role as a clinician and a human being working with other human beings. It is so easy to get caught up in the busyness of a day and forget that each individual is unique and deserves our full attention." – M.B.R. (Apr. 2016)
"Very informative about all counseling strategies we use as SLPs." – Dr. H.H. (Apr. 2016)
"I liked the specific examples of wording as compared to non-preferred." – A.C.B. (Mar. 2016)
"I found the examples of how to use the counseling techniques helpful. I now have a better understanding of the concepts and how to apply them to my patients. The speaker was knowledgeable and provided applicable information I need to be a better SLP." – S.H. (Feb. 2016)
"I appreciated the discussion re: boundaries which we may encounter in helping clients with these types of problems." – K.S. (Feb. 2016)
"This is a very important topic that SLPs need to ensure they have an adequate comfort level with addressing. Content was quite thorough and detailed. I highly recommend this course for all interested in refreshing their skills in counseling and for those who need more confidence in the area." – D.R. (Jan. 2016)