This course is designed for Speech-Language Pathologists working in Skilled Nursing Facilities. Strategies to support communication with facility leaders and other team members will be provided, along with solutions to facilitate buy-in when training other staff. Treatment approaches to support cognitive-communicative status in residents with dementia in SNF are also presented. Concepts will be elucidated with case examples. Offered for 0.2 ASHA CEUs – 2 contact hours.
Run Time: 2:02:12
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint Presentation with author narration & downloadable handout.
Natalie F. Douglas, PhD, CCC-SLP, is an Assistant Professor in the Department of Communication Disorders at Central Michigan University. She completed her B.S. and M.A. degrees at Ohio University and her Ph.D. at the University of South Florida (USF). At USF she investigated adult neurogenic disorders and the implementation of evidence-based practices in services for individuals with dementia. Her research aims to advance implementation science, communication and quality of life interventions for people with dementia, and life participation approaches to the treatment of aphasia. She is actively involved with the Global Implementation Initiative and serves on an international committee charged with consolidating tools to drive both organizational and individual change as it relates to evidence-based practice implementation.
Financial — Natalie Douglas is the presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Nonfinancial — Natalie Douglas has no relevant nonfinancial relationships to disclose.
This program is offered for 0.2 ASHA CEUs (Intermediate Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at email@example.com or fax to 888-696-9655.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
Please click here for any special needs requests, and we will do our best to accommodate them.
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"The benefits of intervention with residents with Dementia was beneficial. The ideas and input from other staff members w/in the long term facility was considered." A.C. (Sept. 2021)
“I enjoyed the case study samples. The validation/evidenced-based perspective was helpful.” – C.B. (Oct. 2020)
"I liked that the course provided in depth information which I can apply at my SNF. I especially appreciated going over how to get staff on board to better meet the cognitive needs of the pt in order to have improved collaboration and teamwork in the building." – L.A. (May 2020)
"I like how she addressed the research and then clearly reviewed that impact the treatment to solutions. Great immediate takeaways for a SLP!!! This was one of the best courses that I have participated in relating to treatment options for SLP in SNF units for language based intervention." – W.M. (Mar. 2020)
"I enjoyed the resources and diagnostic examples provided. Comprehensive course." – N.S. (Jan. 2020)
"I liked the straight forward covering of many topics - including the review on collaboration with healthcare staff." – L.S. (Dec. 2019)
"The course did provide good information on strategies." – C.H. (Nov. 2019)
"I appreciated the emphasis on positive interactions with the CNAs. I liked the pace and clarity of information." – E.A. (Nov. 2019)
"I enjoyed the middle portion of the course that talked about types of work environments, how to train SNF staff, and how to gain buy-in from SNF staff and others." – L.K. (Oct. 2019)
"I liked the discussions re 'buy-in' and climate/culture." – N.D. (Sept. 2019)
"The entire course was helpful in providing care for dementia residents and improving their quality of life. I appreciated having handouts to review the slide presentation as well as access to the test questions." – M.K. (Aug. 2019)
"I found the discussions on the reasons why training often fails in nursing home, the different types of tools to use to determine patient interests, and how to get patients and staff to "buy-in" to be most helpful." – S.K. (July 2019)
"The speaker was interesting, and the suggestions of supportive training for CNAs were good." – A.B. (June 2019)
"I liked the ideas and information provided for transfer of training for staff and residents. The discussions on assessment and implementation of program were most beneficial." – T.M. (Apr. 2019)
"I appreciated the solutions for buy-in and case studies." – A.K. (Jan. 2019)
"Very structured, great information, and beneficial links to more information." – L.G. (Dec. 2018)
"I enjoyed the theoretical aspects related to real-life functional situations!" – J.T. (Nov. 2018)
"The discussion re: actual cognitive strategies to implement with patients who have dementia was helpful. I liked that the course provided possible solutions to the common issues that SLPs have in effectively implementing new treatment strategies in NH settings. It would have been helpful to discuss additional therapy ideas and working with families." – K.J. (Oct. 2018)
"I liked the specific examples of treatment ideas." – K.R. (Sept. 2018)
"This was a very well organized, concise, and clearly communicated presentation." – S.S. (Aug. 2018)
"I enjoyed the information regarding organizational characteristics and how these may impact implementation of therapies. I liked the examples provided throughout the course for application." – K.G. (Aug. 2018)
"The discussion on getting buy-in from facility was especially beneficial. I liked that the course info was actually usable in my daily practice." – A.G. (July 2018)
"The discussion on investing time in team-building with CNA's was most helpful. I liked the recognition of the top-down impediments to patient care. A couple more illustrations of goal-writing for specific clients would have been good." – K.S. (Mar. 2018)
"I appreciated the suggestions of staff training procedures to promote carryover and generalization. I liked the realistic and functional information that can be easily implemented into practice." – N.E. (Nov. 2017)
"Going over the management types and styles that are most effective was beneficial. I liked the examples of implementation of individualized strategies for patients within the facility." – E.T. (Oct. 2017)
"Although I no longer work in a SNF, I found the information interesting and will be able to use the tips for talking to administration for supplies and buy-in on services. I liked the specific examples given on patients with dementia." – P.M. (July 2017)
"I enjoyed the ways to improve communication in a facility in order to harbor change positively. I liked that the course was quick, easy, and well presented." – S.T. (Apr. 2017)
"The Healthcare Provider Training information was really helpful. I liked that the course was informative and evidence based." – J.B. (Dec. 2016)
"The discussion on treatment of behavioral needs was most helpful. I liked going over ways to communicate with nsg staff." – T.C. (Dec. 2016)
"I enjoyed the real-life case studies and being able to take this course from the comfort of my home. I can tell that the presenter has actual experience in SNFs and is realistic." – R.K. (Dec. 2016)
"The entire course was beneficial. I liked the different solutions to problems." – A.R. (Oct. 2016)
"I liked the numbers of topics discussed. The diagnostic tools were especially helpful." – D.J. (July 2016)
"I appreciated the discussion on how to get 'buy in' from staff and facility administration. I liked the practical application." – S.G. (May 2016)
"The suggestions for buy in were most useful." – J.T.N. (May 2016)
"The coverage on how to successfully provide training to staff for increased carry-over was most beneficial. The speaker was easy to listen to and presented the material in a way that flowed." – A.V. (May 2016)