$99.00 USD

97% rating - reviews

0.6  ASHA CEUs

Strategy-Based Interventions For The School-Age Child #e84


Presenters: Ruthann Jarvis, MA, CCC-SLP & Elizabeth Peterson, MA, CCC-SLP

Apply the "Strategies Offer Solutions" formula to develop quick and easy strategies to target speech & language deficits.

Speech Therapy Downloads


"I thought SOS was a beautifully simple, yet highly organized and effective way to deliver therapy to all students on a caseload. I liked the handouts that can be used in therapy immediately. This course was great!"

– S.P., prior course participant

Read more comments about this course!

With growing and diversifying caseloads, SLPs are increasingly challenged to make meaningful therapy progress with each student. This course was designed to assist SLPs who are seeking practical, functional, and easy-to-implement strategies to target articulation, language, grammar, organizing thoughts, inferring and reasoning, written language, attention, fluency awareness, eye contact and more.

This course will guide SLPs in implementation of the Strategies Offer Solutions Formula along with the DOES Delivery Model. Together these strategies will help students to achieve a higher level of success where the student "DOES" the desired behavior with more independence and less cueing or prompting. Strategies are effective in whole-class, small-group, and individual therapy settings. This course includes all the downloads needed to implement this approach with success!

Offered for 0.6 ASHA CEUs – 6 Contact Hours. Course Run Time: 6:00:22.

Strategies Offer Solutions Formula

The SOS Formula uses three, short directions grouped into a SOS mnemonic to successfully develop quick and easy strategies to target speech and language deficits. These evidence-based strategies incorporate highly effective visual, auditory, kinesthetic and tactile cues. Strategies are effective in whole-class, small-group, and individual therapy settings. Adaptable for individualized strategies for a unique student need. Learn to use SOS to:

  • Seek what you really want from a student.
  • Outline and organize strategies that get you what you want.
  • Set up instruction using the DOES Delivery Model.

DOES Delivery Model

This unique model enables students to grow from a dependent stage of being constantly prompted, to achieve a higher level of success where the student "DOES" the desired behavior with more independence and less cueing or prompting. Learn how SOS strategies can be used with students with varying disorders to:

  • Group students with varying skills and goals without sacrificing the progress of each student.
  • Motivate students to take responsibility for their treatment goals.
  • Write goals and objectives specific to targeted strategies.
  • Achieve greater teacher and parent support.
  • Incorporate core curriculum.
  • Monitor progress.
SOS Materials For Speech Therapy

Click image to enlarge.




"The explicit instruction and copious examples of the SOS and DOES Model were so beneficial and easily applicable to my day-to-day. Throughout the entire presentation, there were so many students of mine that I immediately thought of, and I cannot wait to apply these strategies with."

– S.D., prior course participant

Read more comments about this course!

This Course Includes Over 470 Reproducible Materials!

Materials that focus on:

  • Processing Information
  • Organizing Thoughts
  • Expanding Vocabulary
  • Grammar
  • Social Conversation
  • Eye Contact
  • Attention
  • Remembering
  • Inferring and Reasoning
  • Problem Solving
  • Intelligibility
  • Speech Production of Specific Sounds
  • Fluency Awareness
  • Fluency Techniques
  • A Healthy Voice
  • Vocal Quality
SOS Downloads for Speech Therapy

"This is a smart, quick and easily adaptable resource that is ready and easily used in the classroom."

– S.B., prior course participant

Read more comments about this course!

This presentation will focus exclusively on SOS – Strategies Offer Solutions – interventions. Other treatment approaches will receive limited or no coverage as part of this course. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area. This course includes all the downloads needed to implement this approach.

Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.

Reviews

"Everything was beneficial for a variety of school-age students currently on my caseload. I enjoyed the practical and functional applications." G.S. (Mar. 2024)

"SOS is a practical approach for therapy implementation with goals, strategies, and methods for progress monitoring. I liked the mnemonic used for facilitation, generalization, and carryover for acquired skills." S.S. (Dec. 2023)

"Practical and effective course. I liked the strategy goal orientation & evaluating it with the DOES model." J.L. (Nov. 2023)

"This course contained beneficial information I can apply to my daily practice. The SOS strategies will help me get more organized when working with a group of students. I liked learning how to create my own SOS mnemonics to apply to my student's specific goals." L.R. (Oct. 2023)

"I love the Supersize it sentence expansion, and I liked the connections with clients and the connection with the classroom material." C.M. (Oct. 2023)

"Very thorough with lots of examples. I have many students that I can't wait to try this with." V.H. (Oct. 2023)

"Great graphics and a common sense approach. I liked the part of the strategy-based intervention where the goal is clear and asking for what you really want." L.K. (Oct. 2023)

"This entire course was very interesting. I liked the topics related to kids who have difficulties establishing and maintaining eye contact, following instructions, attention problems, and the strategies to improve intelligibility." R.P. (Oct. 2023)

"Most beneficial to my practice will be SOS strategies, the DOES implementation model, and how to write and monitor specific goals. What I liked best was the instruction and examples related to SOS strategies, the DOES implementation model, and the printable resources." M.W. (Oct. 2023)

"This program is great! I liked the strategies for teaching the student to use their visual card as a prompt instead of always relying on a cue from the SLP or teacher. I liked the easy way to incorporate core/curriculum into each student's SOS. The examples given to show the ease of using the SOS program were beneficial." B.L. (Jul. 2023)

"All content was beneficial. I liked the examples given." M.R. (Jul. 2023)

"I liked all of the structure with strategy-based intervention, as well as concrete examples of goals and objectives to measure progress. The examples given are relevant to understanding and easy to recall. Online modality allows to do the course at own pace and from another country (Québec, Canada here)." P.O. (Jun. 2023)

"I liked the SOS articulation strategies." H.R. (May 2023)

"Learning how to implement SOS in a classroom setting was beneficial. I liked the resources and visuals provided." E.S. (May 2023)

"I liked the strategy based interventions and the DOES model of instruction. Well-written materials were available throughout this course." J.C. (May 2023)

"I liked the way that the SOS cards can be on a student's desk for teachers to understand goals and strategies and how the strategies can help explain to parents the goals of speech therapy and what to do at home." H.O. (Apr. 2023)

"I will totally use the materials that are a part of this course. Wow! A lot of work completed by Elizabeth and Ruth!!" H.O. (Apr. 2023)

"I liked the examples of the different strategies used for many different areas of communication-artic, language, social, etc." S.S. (Apr. 2023)

"The prompting hierarchies and how to elicit target behaviors were beneficial. I liked the examples." C.E. (Mar. 2023)

"I liked the discussion on creating an S.O.S. for students so that they know what they are working on and generalizing the skills outside of the therapy room. And implementing core curriculum using S.O.S strategies to promote generalization of skills." B.A. (Mar. 2023)

"This course was engaging and practical. All topics covered were great." G.B. (Jan. 2023)

"There was a lot of great information covered. I find it challenging to plan effective therapy lessons targeting syntax goals. I really loved the information provided in this course on how to use SOS to take a simple sentence to a "super-sized" sentence." M.B. (Jan. 2023)

"I really appreciated that presenters gave us strategies and showed us how to apply those strategies in the therapy setting!" M.B. (Jan. 2023)

"This course had a lot of practical information that has good clinical application and strong outcomes. The information was clearly presented." M.R. (Jan. 2023)

"I liked the SOS cuing cards, and the handouts and scenarios provided." T.D. (Dec. 2022)

"This course dealt with actual treatment options as opposed to other courses that talk mainly about diagnosis only. Learning how to apply SOS in therapy sessions was beneficial." L.W. (Dec. 2022)

"I appreciated examples of how to utilize SOS with my caseload and the examples provided for goals and objectives." L.M. (Dec. 2022)

"Learning to apply this SOS approach to my caseload was beneficial. I liked that I was able to learn important info from home." J.B. (Dec. 2022)

"I liked all the resources supplied and learning how you can use the SOS approach with groups." P.M. (Dec 2022)

"I liked the real life examples and therapy situations. The various goals and strategies in which SOS can be used for a variety of students was beneficial." M.K. (Dec. 2022)

"I liked the detailed discussion and application of the keys to an effective strategy based therapy program (SOS). The use of evidence based practices incorporating clinical skills and how applicable they are to student needs impressed me." C.F. (Nov. 2022)

"The strategies presented and delivered were interesting, practical & functional, encouraging flexibility in grouping & regrouping of students when necessary, therefore making the therapy program more manageable." C.F. (Nov. 2022)

"I liked that the course provided ample handouts to use easily." K.F. (Oct. 2022)

"I love the idea of teaching my students strategies that they can apply in multiple contexts. The speakers were great. The content was great. I feel like the information presented will be very useful and so will the handouts." F.L. (Sept. 2022)

"This course provides numerous ideas that encompass numerous areas of need, along with everything from goal writing, strategies, and data collection. Applicable to numerous areas of therapy and provides a new way to focus on one goal." H.M. (Sept. 2022)

"I liked that the instructors were very knowledgeable of the topic and thorough in the explanation of the program." C.W. (Aug. 2022)

"There was a plethora of applicable information for my practice. Good examples of developing SOS models for varied individuals." K.S. (Aug. 2022)

"I like the ease and carryover." T.M. (Aug. 2022)

"The flow and format of this course was excellent!" C.W. (Jul. 2022)

"Liked that the SOS strategy therapy approach is evidence-based and continuous and ongoing. I also love the idea that carryover will be easier for my students with this approach." M.F. (Jun. 2022)

"I loved the specific examples for use in therapy." M.F. (Jun. 2022)

"Good presenters. Information was clear. Liked that I can use this to get my students involved in their own therapy." L.D. (Jun. 2022)

"Practical and easy strategies that can be applied with most students on my caseload!" T.K. (May 2022)

"Short and simple strategies that are easy to implement!" J.P. (May 2022)

"I liked the strategy based therapy paired with the traditional therapy materials used in a new way. As well as the support for using core curriculum in therapy. Course was informative, presented effectively, and organized with supporting materials." S.F. (May 2022)

"I love the SOS model and how it can be applied to ALL areas of need. I liked how concrete models and goal/objectives were provided." E.A. (May 2022)

"Course was convenient and interesting. I liked all of the content!" S.B. (May 2022)

"I enjoyed learning how to write my goals in a more effective way. I like that the presenters reviewed the information and provided good examples." C.A. (May 2022)

"Functional strategies for use in the classroom!" B.S. (Apr. 2022)

"The entire course on how to create and use the program was wonderful. Many examples of how to implement for specific areas." K.G. (Apr. 2022)

"Really liked the ease in preparation initially, and then the ability to easily adapt the program into classroom or other activities outside the therapy room. Made sense, incorporated several approaches in one to build on success." K.S. (Apr. 2022)

"Liked how SOS can be brought into the classroom and home to help the child generalize new behaviors. And how this program applies at any area of speech or language or behavior and can be individualized to a certain child's needs." T.S. (Mar. 2022)

"Very practical!! Liked that these strategies for therapy have better carryover and are easy to involve other professionals and parents." S.L. (Mar. 2022)

"So practical. It really helped that presenters took you through the entire program, step by step." A.R. (Mar. 2022)

"I hadn't heard of SOS until I took this course. It is quite interesting and can be applied in a variety of settings I work in." T.B. (Mar. 2022)

“The structure and organization made it easy to comprehend the thought process behind the SOS strategy and the practical applications.” S.S. (Mar. 2022)

“The explicit instruction and copious examples of the SOS and DOES Model were so beneficial and easily applicable to my day-to-day. Throughout the entire presentation, there were so many students of mine that I immediately thought of, and I cannot wait to apply these strategies with.” S.D. (Mar. 2022)

“I liked the students being involved in their own learning process from planning to applying and the using SOS to generalize.” J.H. (Feb. 2022)

"I liked it all! The additional examples of developing SOS for a particular need with a student was beneficial." L.W. (Feb. 2022)

"Very, very useful information!! This information was very relevant to my school based speech practice. I will now work to implement what I have learned." L.G. (Jan. 2022)

"This is a smart, quick and easily adaptable resource that is ready and easily used in the classroom. I liked that the main strategy of using the mnemonic device can be utilized immediately. Writing goals focusing on the use of functional strategies that aid in carryover will be especially helpful as well." S.B. (Dec. 2021)

"I liked the mnemonic techniques that can be used across all settings." A.C. (Dec. 2021)

"The handouts provided good information to follow. I liked the use of mnemonics." L.G. (Dec. 2021)

"I enjoyed all the reading strategies and activities demonstrated to use with students." S.W. (Dec. 2021)

"I thought SOS was a beautifully simple, yet highly organized and effective way to deliver therapy to all students on a caseload. I liked the handouts that can be used in therapy immediately. This course was great!" S.P. (Dec. 2021)

"I've been working on using strategies with my students, and this was great. Easy to follow, great handouts, and downloads." M.A. (Dec. 2021)

"I found the overall strategy to be very compelling. It seems like a fantastic way to streamline therapy while keeping it effective and functional. I thought the content was excellent, as well as the flow and format." J.W. (Nov. 2021)

"Extremely functional, evidence-based, and easy to measure strategies/goals. Going over how to implement core curriculum into the therapy activities was most helpful. I am happy with what I learned." N.P. (Nov. 2021)

"Loved learning about this systematic way for kids to generalize skills into the classroom. Well presented, easily understood." K.W. (Nov. 2021)

"The presenters were very knowledgeable and had 'hands on' experience. Their enthusiasm for the topic makes me excited to try the method myself. All of the downloads included is great!!" C.W. (Aug. 2021)

"The data on the evidenced-based practice was very informative." D.W. (Jun. 2021)

“I thought the reminder to look at what I want my student to do and how to develop a system that they can take ownership of and do was very helpful. It was highly organized, also the handouts and resources were excellent.”  R.D. (Jun. 2021)

"How to integrate clients targeting different areas into the same group session. The layout of the information is very thorough."  K.G. (May 2021)

“I like that it is a systematic approach to therapy that incorporates the general ed curriculum and can be applied across goal areas. They did a great job incorporating all areas.” J.L. (Apr. 2021)

“I liked the detailed approach and moving from one level to the next. The presenters were excellent and held my attention. The handouts were very helpful and detailed.” J.A. (Apr. 2021)

"The aspect of the SOS system most intriguing to me was the DOES delivery model, especially 'Own it' and 'Evaluate it' These allow better ownership of the strategy by the student and better refinement and personalization of the strategy by for each student. I also appreciate the way the model facilitates application by SLPAs." D.G. (Feb. 2021)

"The SOS strategies will be very helpful. I work with a diverse population and can apply a variety of the strategies in my individual student sessions and my whole class language groups. The course was very comprehensive and well organized. The sequence of the presentation made comprehension of the material very easy." D.B. (Jan. 2021)

"I liked that this online course explored strategies other than traditional therapy techniques. I also liked that it provided additional materials for us to use with our students." K.B. (Jan. 2021)

Course Objectives

  1. Complete three-strategy mnemonics to meet speech, voice, fluency, language and cognitive needs of school-age children.
  2. Describe how SOS and its DOES Delivery Model can help meet core curriculum standards.
  3. Write strategy-based goals that complement core curriculum standards.
  4. Apply a delivery model that increases the effectiveness and use of strategies taught to students.
  5. Describe how this model offers an evidence-based program to students.
  6. Describe how using therapy-based instruction can decrease the frequency of sessions and reduce caseload management issues.
  7. Define how using this model allows for effectively grouping students with different skills and goals.
  8. Describe how this model encourages teacher and parent support for follow through on strategies taught to achieve goals more quickly.
  9. Complete a caseload and workday around the SOS DOES Delivery Model requiring little to no preparation time.

Presenter & Disclosures

Ruthann Jarvis, MA, CCC-SLP, graduated from California State University-Long Beach. She began her career as a Speech-Language Pathologist in 1983 at the Scottish Rite Clinic for Childhood Language Disorders in Long Beach, California. She currently works in the Irvine Unified School District in California. Throughout her career, she has worked in a variety of positions including Special Education Teacher, Speech-Language Pathologist, Parent-Child Advocate, Master Teacher Supervisor, and Private Practice Clinician. Her work has focused primarily with students ranging in age from 18 months to 13 years. Areas of particular interest include early-language development, strategy-based therapy, autism spectrum disorders, and Tourette syndrome.  Her emphasis has always been to empower her students by teaching and training strategies they can own for life.

Speaker Disclosures:

Financial — Ruthann Jarvis is presenter of online courses offered by Northern Speech Services; receives royalties.

Nonfinancial — Ruthann Jarvis has no relevant nonfinancial relationships to disclose.

Elizabeth Peterson, MA, CCC-SLP, is a licensed speech-language pathologist and speech coach with experience working with adults and children. She has experience working with speech delays, language disorders, cognition, voice, regional and foreign accent reduction, and corporate communication. Elizabeth offers a full speech therapy practice addressing preschool, school age and adolescent needs by offering individual speech therapy programs and group therapy that are specific for speech and language disorders, social skills, life skills, as well as offering strategies for learning disabilities that promote academic success. She is a board member of the Colorado Speech Language Hearing Association, and also consults on the Traumatic Brain Injury Team for the Cherry Creek School District.

Speaker Disclosures:

Financial — Elizabeth Peterson is presenter of online courses offered by Northern Speech Services; receives royalties.

Nonfinancial — Elizabeth Peterson has no relevant nonfinancial relationships to disclose.

Intended Audience / Accreditation

asha ce approved provider

This program is offered for 0.6 ASHA CEUs (Intermediate Level; Professional Area).

Intended Audience

  • Speech-Language Pathologists
  • Educ/Teach
  • SLPA

ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.

ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:

  • Current ASHA Member.
  • ASHA Certificate of Clinical Competence (CCC) Holder.
  • Licensed by a state or provincial regulatory agency to practice speech-language pathology (SLP) or audiology.
  • Credentialed by a state regulatory agency to practice SLP or audiology.
  • Credentialed by a national regulatory agency to practice SLP or audiology.
  • Engaged in a Clinical Fellowship under the supervision of an individual with their ASHA CCC.
  • Currently enrolled in a master's or doctoral program in SLP or audiology.

If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.

Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.

Additional accrediting agencies by which Northern Speech is an approved CE provider:

  • California: NSS is approved as a provider of continuing education by the California Speech-Language Pathology & Audiology Board. Provider #PDP4. Online CEU limits may apply; please contact SLPAHADB for current online CEU acceptance policies.
  • Iowa: NSS is approved as a provider of continuing education by the Iowa Board of Speech Pathology and Audiology Examiners. Provider #169.
  • Kansas: NSS is approved as a provider of continuing education by the Kansas Department of Health and Environment. Provider #LTS-S0005.
  • Florida: NSS is approved as a provider of continuing education by the Florida Speech-Language Pathology and Audiology Board. Provider #SPA-026.
  • New Jersey: NSS is approved as a provider of continuing education by the New Jersey Department of Education. Provider #1654.

Frequently Asked Questions



Customer Support: Please phone 888.337.3866 or email info@northernspeech.com.

Course Completion Timeframe:

You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.

However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.

Content Access:

Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.

Certificate of Completion:

On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.

ASHA CE Registry Submission:

During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.

Purchase Orders:

Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at info@northernspeech.com or fax to 888-696-9655.

What is an Online Course?

Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.

Receiving CEUs:

Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.

Registering for an online course:

You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.

Accessing your purchased course or returning to a purchased course:

You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.

Testing requirements:

Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.

Number of CEUs offered:

We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.

State licensing boards and online CEUs:

NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.

Course formats:

Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.

Course handouts:

Most of our online courses provide a link to download the accompanying handout as a PDF file. 

Group discounts:

Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.

Computer requirements:

For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.

Course Cancellation Policy:

A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded. 

Special Needs:

Please click here for any special needs requests, and we will do our best to accommodate them. 

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