This course will help speech-language pathologists and other rehabilitation specialists learn important counseling skills for working with clients/patients and their families during challenging interactions. SLPs will learn counseling skills that are particularly helpful with individuals who stutter or have cognitive-linguistic impairments related to stroke and TBI. There is an emphasis on working with families and veterans and taking care of ourselves to prevent burnout. Offered for 0.4 ASHA CEUs – 4 contact hours.
Course Run Time: 4:03:56
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint Presentation with author narration & downloadable handout.
OT Process: Intervention: Implementation of intervention (therapeutic use of self)
Paul T. Fogle, PhD, CCC-SLP, has been a speech-language pathologist since 1971 specializing in neurological disorders in adults and children, stuttering, and voice disorders. He is a Professor Emeritus and for 35 years taught courses on Anatomy and Physiology of Speech, Neurological Disorders in Adults and Children, Motor Speech Disorders, Dysphagia/Swallowing Disorders, Gerontology, Cleft Palate, and Oral-Facial Anomalies, Voice Disorders, and Counseling Skills for Speech-Language Pathologists.
Dr. Fogle has worked extensively in hospitals, including Veteran Administration Hospitals, university hospitals, and acute, subacute, and convalescent hospitals, and has maintained a private practice since 1981. He has presented numerous seminars, workshops, and short courses on a variety of topics at the state, national, and international conventions and conferences, and all-day workshops in cities throughout the U.S. and in countries around the world on Counseling Skills for Rehabilitation Specialists (SLPs, PTs, and OTs). He has worked as an expert witness on numerous medical-legal cases and has published and presented on this topic. Dr. Fogle's primary publishing has been textbooks and clinical materials.
He is a veteran and served as an Army combat medic in Vietnam in 1969. Dr. Fogle and his wife live in a Del Webb community in Elk Grove, CA. His website is www.PaulFoglePhD.com.
Financial — Paul Fogle is the presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Nonfinancial — Paul Fogle has no relevant nonfinancial relationships to disclose.
This program is offered for 0.4 ASHA CEUs (Intermediate Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are NOT accepted when registering for online courses. Payment must be made online in the form of a credit or debit card payment.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
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"Going over the tools and defense mechanism, as well as explicitly stated 'dos and dont's' were most helpful. I liked that it was a true structured course and not fluff. I felt truly intellectually stimulated by the content and felt like I actually learned something useful." – C.P. (Apr. 2020)
"I liked the encouragement to chart for counseling. I was hoping for more about how to deal with anger and explosive patients." – J.M. (Mar. 2020)
"It provided confirmation of some of the strategies that I have already been using, as well as giving more information to better help with complex patients in particular. The information was outstanding, but it was also presented in such a way that it was easy to follow; love the examples in particular....really helpful." – J.N. (Dec. 2019)
"I appreciated providing a follow-through plan after delivering bad news. I liked the personal examples." – K.M. (Dec. 2019)
"Going over the definition of counseling for the SLP and the area of discussion concerning veterans were excellent. I liked that all topics were addressed under the topic of counseling." – R.B. (Nov. 2019)
"I liked the discussion on burn-out. Going over questioning approaches was most beneficial." – N.L.U. (Aug. 2019)
"I enjoyed the specific language to utilize to address challenges with patients without moving outside of scope of practice. I liked that the course was framed to address a variety of disorders, settings, and patient populations." – C.H. (July 2019)
"I appreciate ALL of the examples of wording that is most helpful to the patient and their family in various situations. As well as the reminders of wording that is not helpful, or is patronizing, condescending, offensive, and minimizing. I did not expect it to have the short section on therapist burn-out and self-care. This was a great bonus to the course." – P.D. (May 2019)
"I like that it covered a wide range of interesting topics related to counseling. The reading voice and tone was very pleasant." – S.J. (Apr. 2019)
"The discussion on counseling, in general, was very helpful. My caseload now has a couple of harder cases than I have seen in the previous year, and I wanted to better understand an effective way to become a voice of reasoning and awareness for them." – A.S. (Mar. 2019)
"The material was spot-on, just what I needed. The topic of counseling PTSD was especially beneficial." – B.B. (Mar. 2019)
"I enjoyed the review of psychological approaches to counseling and the types of questions we can ask patients during treatment. I liked the many examples of how to respond to clients when they appear angry, upset or frustrated. The information was exceptional, but most of the information that the speaker narrated is presented on the slides in the presentation." – L.C. (Nov. 2018)
"It was a helpful review of the grief cycle and how that effects patients and families as well as a good resource for preventing burn-out and taking care of oneself." – J.O. (Nov. 2018)
"Comprehensive information about counseling a variety of disorders. The portion on working with military veterans and challenging behaviors in patients was especially helpful." – R.J. (Oct. 2018)
"Going over how to help with suicidal ideation and prevent my own burnout was most helpful." – S.L. (Oct. 2018)
"It was a very comprehensive course. The information given on reflection, reframing, confronting, use of silence, and discussion of defense mechanisms were especially helpful." – C.B. (July 2018)
"Extremely well-done presentation with very useful information on helping our patients and their families cope with the most difficult of life events. Very well organized, detailed, informative, and interesting... THANK YOU!" – S.S. (Jul. 2018)
"I work in an area that has high levels of stress, anxiety, and abuse, and this was very helpful information." – C.W. (May 2018)
"Informative information and strategies to utilize in clinical setting." – L.E. (Dec. 2017)
"Going over that counseling is part of our therapeutic intervention and that it should be billed as parent/client education was very useful. I liked the direct relation to how we as therapists should take care of ourselves to keep the light burning physically, mentally, emotionally and spiritually." – C.W. (Nov. 2017)
"The discussions on how to deal with various defense mechanisms and how to talk with persons expressing suicidal desires was helpful. I also liked the last section on working with veterans." – C.B. (Nov. 2017)
"The section on how to talk to the families and educate them (billing this as education not counseling) was most beneficial. I also enjoyed the discussion on how to cope with burnout as a professional SLP. The case studies were very interesting, and I could relate my caseload to the stories." – R.H. (Oct. 2017)
"I enjoyed this entire course. It was easy to understand and follow. The speaker was excellent and had some great ideas." – M.R. (Oct. 2017)
"I appreciated the discussion on how to diffuse angry situations." – A.S. (Sept. 2017)
"I liked the case studies and that the course was research-based." – B.R. (July 2017)
"The discussion of various types of ways to counsel/educate patients, families, and caregivers was very useful." – R.M. (June 2017)
"Although at times I felt almost lulled to sleep, overall I enjoyed the presenter's tone of voice, perspective, and respect towards patients and clinicians. I imagine he would be a great clinician." – J.C. (Mar. 2017)
"This was THE BEST online course I have taken from Northern Speech!! I especially enjoyed the ideas for dealing with sharing 'bad news' to patients and/or their family members." – B.B. (Mar. 2017)
"I appreciated the review of the techniques to promote client autonomy and decision-making. I liked that the presenter's rate of speech was slow enough to allow for processing the information, but fast enough that it was not boring." – L.J. (Dec. 2016)
"I enjoyed learning about the various approaches you can take when counseling patients we may be working with in therapy." – S.S. (Dec. 2016)
"The discussion on PTSD was most beneficial. I liked realizing how much counseling I do every day." – T.C. (Dec. 2016)
"Going over handling angry pt and families as well as how to talk to them when giving 'bad news' was really helpful." – M.Y. (Nov. 2016)
"Very nice, clear, systematic presentation of the material, clearly from experience. All topics were very applicable." – L.V.Z. (Nov. 2016)
"The section on how to handle anger and the review about the stages of grief were beneficial. I liked the convenience of the online format and ability to use the information on a daily basis. Counseling is a huge component of this profession." – A.H. (Sept. 2016)
"I liked the examples that were given throughout. I really appreciated the specific ways to respond to patients in order to obtain additional information that were covered." – D.P. (Aug. 2016)
"I found the discussion on how to more successfully de-escalate a person most beneficial." – R.R. (July 2016)
"I really appreciated the counseling methods with patient and family, without transferring the therapist's personal feelings and experiences." – J.M. (July 2016)
"THANK YOU!!! This topic was never discussed in my undergrad or graduate program, yet I use counsel in my daily therapy sessions. So incredibly helpful!" – A.C. (May 2016)
"The case studies were really useful. I liked that the course was methodical and practical." – C.C. (May 2016)
"The discussion on presenting bad news to a patient was very beneficial. I appreciated the straightforward nature of the presentation and the pace." – G.C. (Apr. 2016)
"I liked hearing about the different ways in which we respond to our clients that may not get the best response and hearing those alternative better responses to gain rapport/participation/cooperation/trust." – A.G. (Apr. 2016)
"The strategies to respond to patients were really helpful. Great overall content." – M.B. (Apr. 2016)
"This course was an overall great reminder of my role as a clinician and a human being working with other human beings. It is so easy to get caught up in the busyness of a day and forget that each individual is unique and deserves our full attention." – M.B.R. (Apr. 2016)
"Very informative about all counseling strategies we use as SLPs." – Dr. H.H. (Apr. 2016)
"I liked the specific examples of wording as compared to non-preferred." – A.C.B. (Mar. 2016)
"I found the examples of how to use the counseling techniques helpful. I now have a better understanding of the concepts and how to apply them to my patients. The speaker was knowledgeable and provided applicable information I need to be a better SLP." – S.H. (Feb. 2016)
"I appreciated the discussion re: boundaries which we may encounter in helping clients with these types of problems." – K.S. (Feb. 2016)
"This is a very important topic that SLPs need to ensure they have an adequate comfort level with addressing. Content was quite thorough and detailed. I highly recommend this course for all interested in refreshing their skills in counseling and for those who need more confidence in the area." – D.R. (Jan. 2016)