Presenter: Jennifer L. Schultz, MA, CCC-SLP
– J.L., prior course participant
Increasingly, SLPs are supervising speech-language pathology assistants (SLPAs). The issues, competencies, and skills needed for a successful long-term supervisor/supervisee relationship are different from those required for supervision of students and clinical fellowships. SLPs working with SLPAs need exceptional communication skills to ensure that the SLPA asks questions, communicates concerns, offers input, and openly receives feedback.
This course will introduce two important factors in maintaining a successful long-term supervisor/supervisee relationship: psychological safety and receiving feedback. Course participants will learn what psychological safety is and how to ensure its presence in the SLP/SLPA team. The presenter will then describe potential obstacles to receiving feedback and provide strategies for reducing their effect on the SLPA’s acceptance of feedback.
Offered for 0.2 ASHA CEUs – 2 contact hours.
Course Overview – Run Time: 02:19:00
– B.N., prior course participant
– K.M., prior course participant
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.
"I liked the knowledge of the presenter and organization of the presentation. The supervision chart was beneficial." Y.F. (Sep. 2023)
"Gave examples and provided printouts to use regularly and reference all year. I liked that the information was related to many areas not just SLP." W.E. (Aug. 2023)
"Learning about psychological safety was beneficial. And thinking about the best ways to communicate and provide feedback to my SLPA." L.E. (Aug. 2023)
"The presenter was informative and knowledgeable." T.M. (Aug. 2023)
"This course was a great overview of how to foster a positive environment and relationship with SLPAs. The handouts and charts are very helpful for laying out a concrete example of how to provide feedback when meeting with your SLPA. The discussion of ways to provide and give feedback was very helpful." L.D. (Aug. 2023)
"I liked the information on appropriate feedback." A.L. (Jul. 2023)
"Setting a scheduled time to meet with the SLP-A each week to go over feedback and goal progress for both of us was beneficial. And I had never heard of "Psychological Safety" before. I had always viewed it as a trust issue (do I trust people to act appropriately or not)." M.P. (May 2023)
"I liked the new ideas on how to communicate standards." D.J. (May 2023)
"It was all quite helpful and I liked the clear presentation of content." N.F. (May 2023)
"Suggestions for how to create a feeling of psychological safety were beneficial. This course made me think about how to create effective teams and my part in the feedback process both as a supervising SLP and also as an IEP team member." S.J. (Apr. 2023)
"I liked all of the scales available to check psychological safety." R.R. (Apr. 2023)
"Supervising suggestions for SLPA were beneficial. I liked the growth mindset." M.K. (Mar. 2023)
"Course was concise. I liked the psychological safety concept." S.K. (Mar. 2023)
"Each of the real-world examples was very helpful, and one even was similar to a situation I had faced, so I learned what to work on for the next interaction with a SLPA. I liked the connections made between brain function, identity, and feedback." B.P. (Mar. 2023)
"Encourages you to think about specific data points rather than labeling behavior. Recognizing that people look at things from a different perspective." C.W. (Mar. 2023)
"Techniques to foster effective communication with SLP and SLPA. I liked the communication strategies." T.S. (Feb. 2023)
"Well organized. Good discussion of factors to consider when supervising someone to maintain positive work relationships and communication." J.S. (Feb. 2023)
"I liked the levels of feedback." R.M. (Feb. 2023)
"I liked this topic. Learning psychological safety, different types of feedback, and how to incorporate feedback into actual actionable items." B.B. (Jan. 2023)
"Focused on the well-being of clinicians. Helpful to discuss how to give/receive feedback." S.B. (Jan. 2023)
"Great speaker, to the point. The term psychological safety was new to me and I can absolutely see how valuable it is in terms of growing in any work place role." K.C. (Jan. 2023)
"I really liked the concept of Psychological Safety." A.C. (Dec. 2022)
"Constructive suggestions relevant to all kinds of coaching and supervision." G.S. (Dec. 2022)
"This was a very comprehensive 2 hours with much information to consider in supervising. I found it all to be beneficial in considering the possibilities of this role. Jennifer Schultz provided helpful resources and handouts for use in supervision. In addition it was interesting to include the surveys for us as participants to create awareness of our own responses in feedback issues. Thank you for opening so many avenues of thought and paradigm changes in creating a successful SLP/SLPA team relationship." A.H. (Dec. 2022)
"The surveys to evaluate self supervising had very appropriate questions for SLP Assistants to encourage growth and self reflection of therapy." L.W. (Dec. 2022)
"Liked the tools to integrate for successful supervision opportunities as well as options to correct concerns!" K.K. (Nov. 2022)
"The course information is organized and well presented." L.B. (Nov. 2022)
"The presenter was very good at conveying her thoughts. I liked the topic of coaching as an effective way of being a mentor." L.M. (Nov. 2022)
"Fantastic information. I liked everything." K.M. (Nov. 2022)
"Like that this fulfills ASHA’s supervision requirements." C.D. (Nov. 2022)
"Learning the types of feedback and being mindful of how people can process feedback differently were good for my practice." D.S. (Oct. 2022)
"Course was easy to follow. I learned the importance of Psychological Safety, types of obstacles to receiving feedback, and 3 types of feedback." K.B. (Sept. 2022)
"I liked the ease of presentation of material and many handouts with references to look back at. Good tools given that I can use to help myself as the SLP, strategies, and plans to implement effective communication." S.D. (Sept. 2022)
"I liked the presenter - great information - great handouts!" A.L. (Sept. 2022)
"The concept of psychological safety was new for me. I found part II of the course to be the most beneficial for my daily practice (feedback). The information was thorough and easy to apply. It was helpful to understand psychological safety before learning about feedback." A.A. (Aug. 2022)
"All of the course was helpful. Learning how to have continuous communication." L.M. (Aug. 2022)
"Easy to navigate, good content, excellent presenter. Learning how to ask the right questions to promote communication." M.S. (Jul. 2022)
"I liked the discussion on feedback. The pacing of material was beneficial and the content was rich with suggestions." P.H. (July 2022)
"Course was very clear and concise. The psychological safety term was new to me, and was helpful in looking at what makes a strong collaborative or supervisory relationship." D.A. (July 2022)
"Great information! Supervision tips will be helpful." J.H. (July 2022)
"Learning how to provide feedback so that others are not just comfortable, but also coached, is beneficial for my daily practice." T.S. (June 2022)
"The psychological safety aspect was a very interesting component that was new to me." T.W. (May 2022)
"Applicability of information for all levels of supervision, not just SLPAs." J.B. (May 2022)
"The speaker did well at clearly explaining all content." T.W. (May 2022)
"Learning specific language to use to be more effective at communicating was beneficial." E.L. (Apr. 2022)
"As a private practice owner, this will be helpful to connect with all of my employees. This was enlightening and applicable to far more than just the SLP/SLPA relationship." K.M. (Mar. 2022)
"Great information and I learned how incredibly important and complex feedback is to the supervision process. I liked the information but specifically liked the handouts/charts as they are practical and useful for supervision." I.Y. (Mar. 2022)
"I think that the information regarding giving and receiving feedback will benefit me the most. I really liked how the presenter provided real handouts to use when supervising SLPAs. I am new to supervision. So, any tools and advice will save me time. Thank you!!" B.N. (Feb. 2022)
"SO much good in this course! I offered it to all of our SLP supervisors." M.D. (Jan. 2022)
"I liked the topic of SLPA Supervision. It's difficult to find courses that address this area." W.L. (Dec. 2021)
"Every course section is everything I use daily. I supervise an entire rehab team and all of these skills can be applied to supervising them as well as SLPAs." J.L. (Dec. 2021)
"The explanation of how to provide feedback to SLPAs was helpful." S.H. (Dec. 2021)
"Good info for the supervision of SLPAs." N.W. (Dec. 2021)
Jennifer L. Schultz, MA, CCC-SLP, is an instructor for the online Speech-Language Pathology Assistant program at Mitchell Technical Institute in Mitchell, SD. Prior to this, she was a clinical speech-language pathologist, with 9 years of experience in an inpatient rehabilitation setting and 12 years in an education setting, serving children ages 0 – 21. Jennifer has a particular interest in the treatment of language disorders in school-age children. She has presented numerous workshops on vocabulary instruction, using books in therapy, and skill-based language assessment. Jennifer is a past member of the ASHA SLP Advisory Council and past president of the South Dakota Speech-Language-Hearing Association. She is the author of the "Skill-Based Assessment of Core Communication Skills."
Financial — Jennifer Schultz is a presenter of online CE courses offered by Northern Speech Services; receives royalties.
Nonfinancial — Jennifer Schultz is a past member of the ASHA SLP Advisory Council.
This program is offered for 0.2 ASHA CEUs (Intermediate Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
ASHA CEUs: Attendees must meet at least one of the following conditions in order to be eligible to earn ASHA CEUs:
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Licensing Boards: Most state licensing boards DO accept CEUs earned online (usually classified as home-study credits). Some state boards do, however, place a limit to the number of credits that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any credit limits related to home-study courses prior to registering for this course.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at email@example.com or fax to 888-696-9655.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
Please click here for any special needs requests, and we will do our best to accommodate them.
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