*Books must be purchased in SETS. Individual books are not available for sale.
For Speech-Language Pathologists, Special Educators, Autism Specialists, and Literacy Specialists working with beginning readers on articulation, phonological awareness, speech sound disorders, language concepts and early literacy skills.
SHIPPING YOUR ORDER:
Canada & Mexico:
Tracking information will be emailed to you once the order has been shipped.
If an item is not in stock when your order is received, you will be notified via email with the estimated ship date for your order. Generally, backorders are shipped within 1-2 weeks. If you order with a Purchase Order, your invoice will not be sent until the order is completely filled.
CANCELING AN ORDER:
If you have not received your order, you may cancel it by calling 888-337-3866, faxing 888-696-9655, or e-mailing email@example.com. In the event that your order has already been shipped, you are responsible for returning the items in accordance with our RETURN policy (a copy is provided with your order).
ALTERNATIVES TO USING YOUR CREDIT CARD THROUGH OUR WEBSITE:
We offer the option of phoning, faxing or mailing in your information after you place your order for products. Simply use the Downloadable Order Form, which you can print and fax or mail to our office.
Order must be returned within 30 days after receiving the order.
If you received a wrong/defective/damaged/duplicate order, please email firstname.lastname@example.org. Include your Order Number, Product Name, and the problem with your order. Do not return the product until you have received an authorization from our Office.
If a product is returned in unused and in good condition, a full refund will be processed, minus shipping and handling charges.
We accept checks (US dollars only), money orders, credit cards (Visa, MasterCard, American Express, Discover), EFT (electronic funds transfer) and purchase orders.
CREDIT CARD SECURITY:
When you submit your credit card and other sensitive information to NorthernSpeech.com, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), one of the most robust encryption platforms available to encrypt your private information from the moment you enter it until your transaction is processed. Your personal information will not be saved on a public server, thus safeguarding your personal information and guaranteeing privacy.
If you still feel unsure about sending your information via internet, please feel free to call us (888-337-3866) and we can process your order over the phone.
PRODUCTS NOT FOR RESALE:
Therapy Materials purchased from NSS are not available for resale except by authorized Distributors only.