This course advocates for a holistic approach to dementia care and challenges SLPs to enhance their methods of providing person-centered care for individuals who are living with dementia in any setting. Learn to shift perspective of dementia care from one of disability and loss to one that focuses on enhancement of life engagement. Discussed will be six areas vital to providing meaningful, engaged care: Communication, Teamwork, Environment, Engagement, Memory Support, and Choice. By focusing on and improving efforts in each area, SLPs will be able to provide a more supportive, positive experience for elders and staff – resulting in better outcomes and higher satisfaction. Also presented will be a range of treatment options and case studies applicable to persons along the dementia continuum that have the potential to yield functional and meaningful person-centered outcomes. Offered for 0.85 SLP CEUs – 8.5 Contact Hours.
A copy of the handbook "I Care" will automatically ship when this Course is purchased – it is considered part of this course and no additional charges will apply (handbook is not available in electronic format).
This course includes the material of Courses #e141: Creative Connections in Dementia Care: Engaging Activities To Enhance Communication for People with Dementia and #e112: I Care: Educating Professional And Family Care Partners Of People With Dementia.
Run Time: 8:30:11
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint presentation with author narration & downloadable handout.
Jeanette E. Benigas, PhD, CCC-SLP, practices privately as a speech-language pathologist. Her extensive clinical experience has included work with adults in the post-acute, long-term care, and home health settings. Dr. Benigas's research interests include improving the quality of life for persons with dementia, specifically those who have difficulties eating and swallowing. Her research has incorporated the use of spaced retrieval to teach swallowing strategies so that individuals with dementia can avoid unwanted dietary modifications. She has traveled nationally to speak with other SLPs and is a former professor. Dr. Benigas received a master's degree in speech-language pathology from Eastern Michigan University and a doctorate in speech and hearing science with an interdisciplinary specialization in aging from The Ohio State University. She is the coauthor of Spaced Retrieval Step by Step: An Evidence-Based Memory Intervention.
Financial — Jeanette Benigas is co-presenter of an online CE course sponsored by Northern Speech Services; receives royalty payments.
Nonfinancial — Jeanette Benigas has no relevant nonfinancial relationships to disclose.
Jennifer is the author of 5 nationally recognized books on dementia including the silver-medal winning Creative Connections in Dementia Care and I Care, the gold-medal winning work that also received a 5-star rating as a Reader Favorite. Jennifer is widely known for her revolutionary work in the Spaced Retrieval memory intervention, pioneering this area of study and publishing 2 books on the subject.
Financial — Jennifer Brush is a presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Financial — Jennifer Brush is a presenter of CE seminars sponsored by Northern Speech Services; receives speaking fees.
Financial — Jennifer Brush is the author of "Meal Time Matters" and "Meal Time Matters at Home"; receives royalties.
Financial — Jennifer Brush is the author of "A Therapy Technique for Improving Memory: Spaced Retrieval" and "Environment and Communication Assessment Toolkit"; receives royalties.
Financial — Jennifer Brush is an editor and author for IDEAS Institute; receives consulting fees.
Financial — Jennifer Brush is the owner of Brush Development; ownership interests.
Nonfinancial — Jennifer Brush has no relevant nonfinancial relationships to disclose.
Kelsey Loushin, LICDC-CS, CDP, has been providing counseling, coaching, and professional training services for various healthcare organizations, private companies, and Employee Assistance Programs for over 25 years. She has a B.A. from Kent State University in Individual and Family Studies, is a Licensed Independent Chemical Dependency Counselor with Supervisory credentials (LICDC-CS), Certified Dementia Practitioner (CDP) and a Certified 2 Young 2 Retire facilitator. In 2002, she launched Eldercare Professionals of Ohio, LLC, a geriatric care management company supporting caregivers, consumers, and professionals in the field of aging. The company operates three divisions; professional networking services, professional training services, and caregiver coaching services. Since 1998, Kelsey has actively participated with the Northern Ohio Chapter of the Employee Assistance Professionals Association. She is currently the co-chair of their Work Life Committee and the chairperson of their Website Committee. Since 2000, Kelsey has actively supported the Cuyahoga County Conference on Aging as an active member of the conference planning committee. Since 2010 she has organized an annual silent auction to support Cornerstone of Hope, a non-profit dedicated to those who are grieving. Kelsey is the proud parent of her daughter Alyssa. Kelsey’s athletic interests are integrated into her business through her participation in organized sports to raise funds for non-profit organizations such as The Alzheimer's Association and the American Cancer Society. Kelsey has provided patient/client care in numerous care settings with various populations. She has developed utilization review standards to measure patient care experiences as well as develop intervention strategies to improve experiences along with the entire care experience. She provides education for professionals, caregivers, and consumers about the patient care process. She also participates in various patient/client care committees to develop person-centered initiatives to enhance the patient care experience.
Financial — Kelsey Loushin is co-presenter of an online CE course sponsored by Northern Speech Services; receives royalty payments.
Nonfinancial — Kelsey Loushin has no relevant nonfinancial relationships to disclose.
Rev. Katie Norris, M.Div., is the co-founder of the Carolyn L. Farrell Foundation for Brain Health. Her community ministry is devoted to helping people with mental illness and dementia live lives of meaning and purpose. Rev. Norris is a Unitarian Universalist minister with a specialty in pastoral care and communication for people with brain health illness and their families. She works to raise awareness and end stigmas associated with these illnesses through community outreach and public speaking. Rev. Norris received her BA from John Carroll University and her M.Div from Meadville Lombard Theological School. She is on the Board of Kendal at Home. She has received certification for training in Montessori-Based Dementia Care and to facilitate Opening Minds Through Art (OMA.) Rev. Norris is the co-author of Creative Connections in Dementia Care: Engaging Activities To Enhance Communication.
Financial — Katie Norris is a co-presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Financial — Katie Norris is the co-author of "Creative Connections in Dementia Care"; receives royalties.
Financial — Katie Norris is a presenter of CE seminar sponsored by Carolyn L. Farrell Foundation for Brain Health; receives speaking fees.
Nonfinancial — Katie Norris is the co-founder of Carolyn L. Farrell Foundation for Brain Health.
This program is offered for 0.85 ASHA CEUs (Intermediate Level; Professional Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at email@example.com or fax to 888-696-9655.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
Please click here for any special needs requests, and we will do our best to accommodate them.
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"Helping teachers to understand that a reading problem is a language problem will help my daily practice. Unlike some other courses I have taken, this felt like a graduate course, not an undergraduate one. It was very well organized with some tough material." K.C. (July 2021)
"The top of environmental facilitators/barriers will benefit my daily practice. The pictures for examples of before and after as changes were made to environment were good." L.H. (July 2021)
"Guidance in utilizing senses to target therapy activities will be very useful." – S.F. (May 2021)
“I loved that it is practical and holistic.” – M.K. (Feb. 2021)
“Excellent presentation! All of the information is valuable and beneficial for the daily practice of Speech Therapist working for SNF.” – O.T. (Dec. 2020)
“I liked it all. I work in LTC setting, and all of the info applies to my daily practice. I especially enjoyed the videos.” – K.B. (Jul. 2020)
“I enjoyed the spaced retrieval and environmental modification strategies. I also thought the format was very informative, detailed, and practical.” – S.D. (Jun. 2020)
"Going over the different aspects of memory and the neuroanatomy was most helpful." – C.C. (Mar. 2020)
"I liked the discussion of Montessori techniques (especially for dementia), which will also apply to intervention with other people with chronic communication disorders like TBI and aphasia. I find it interesting that salience is popping up in so much of SLP (in LPAA and LOUD also)." – W.B. (Jan. 2020)
"It was an excellent and informative presentation. I hope to incorporate some of these ideas in my facility." – S.R. (Dec. 2019)
"I enjoyed the neurocognitive portion of the course. I like the various speakers and their contributions to this course." – E.T. (Dec. 2019)
"I appreciated the portion on setting up the environment for people with dementia as well as the information on spaced retrieval and memory books." – S.K. (Nov. 2019)
"I liked going over how to initiate a Montessori approach, how to implement in group / specific task breakdown, and how to use contrasting colors - provides ideas and concepts that can be easily used in sessions and taught to caregivers." – A.F. (Oct. 2019)
"I found the information about how to work with and educate care partners or caregivers very beneficial. I found the information about Montessori method very interesting. I found the course and lecture format to be very helpful and easy to understand." – H.R. (Sept. 2019)
"I liked the topics of memory and Alzheimer's." – M.R. (May 2019)
"I enjoyed the explanation of dementia and how it affects patients. Very informative and brought up ideas that should be used in nursing homes...especially the info about how the home should look and appropriate colors and symbols." – M.R. (Jan. 2019)
"As I begin to move my practice more toward this population I feel the overall course will help. The systematic order for this course was helpful." – S.T. (Jan. 2019)
"This is the best course I've ever had!! The videos are amazing and give awesome applicable information. I loved the video of the Montessori based living. It is amazing! I hope to try to apply these techniques at the SNF I work for. This was super thorough and applicable, I loved it and will recommend it to all my colleagues!" – N.S. (Jan. 2019)
"Overall, the content was excellent. Particularly, I found the comparisons of the memory categories across the types of dementia very helpful." – J.P. (Dec. 2018)
"The video modeling errorless learning activities that can be used with patients with dementia was most beneficial." – T.F. (Nov. 2018)
"I appreciated the review of types of dementia and how they present differently as well as examples of implementing environmental modifications." – A.D. (Oct. 2018)
"I enjoyed the discussion on environmental modifications to optimize functional activities in a home-like situation." – P.H. (Sept. 2018)
"The discussion on reducing undesirable responsive behaviors was most beneficial." – S.F. (Aug. 2018)
"I really appreciated the specific examples of daily tasks and therapy tasks, as well as how to approach/scaffold these, that tend to elicit the strongest participation and sense of fulfillment for a person with dementia." – L.M. (June 2018)
"The descriptions of the brain changes in AD vs vascular dementia vs Lewy Body dementia vs frontotemporal lobe degeneration vs Parkinson's vs Huntington's was most helpful." – E.V. (May 2018)
"I find the topic of spaced retrieval to be the most beneficial for my daily practice. I like that the course was an interesting topic and the speakers were clear and excited about their topic." – S.G. (Apr. 2018)
"I thought the use of the Montessori Method for working with Dementia very exciting. I liked the variety of presentations." – M.S. (Mar. 2018)
"The discussion on environmental modifications to improve treatment plans was most helpful. I liked how applicable the course material was to most of the clients I work with daily." – T.M. (Dec. 2017)
"All of it was beneficial. Every bit of it. I liked the comprehensive scope." – J.M. (Dec. 2017)
"I appreciated the discussions on spaced retrieval and errorless learning." – J.E. (Nov. 2017)
"Going over environmental barriers was most helpful. I liked how the course provided information and examples of how to effectively treat individuals with dementia." – T.B. (Nov. 2017)
"The information on spaced retrieval and creative connections were most beneficial. I enjoyed the review of neuroanatomy and the videos within." – R.B. (Oct. 2017)
"I appreciated the sensory input of her dementia patient. I liked the course organization." – R.B. (Oct. 2017)
"I thought everything was beneficial. I especially enjoyed the discussions on working as a 'guide' for 'artists' with dementia and error-free activities." – E.W. (Apr. 2017)
"Going over how to interpret 'challenging' behavior of the person with dementia as a form of communication was very helpful. I liked the free 'I Care' book." – E.S. (Apr. 2017)
"I liked the various speakers and functional content as well as the section on environmental modifications." – N.D. (Mar. 2017)
"I highly recommend Navigating Neurocognitive Disorders: Step-By-Step Identification, Evaluation, Intervention And Collaboration for all Speech-Language Pathologists working with older adults as well as graduate students in Speech-Language Pathology who are not offered a dedicated course in Dementia as part of their graduate program. The information presented by Brush and colleagues is the most up-to-date, evidence-based, and person-centered summary of management of cognitive-communication disorders of dementia and related impairments. Completion of this course will equip current and future SLPs with the tools necessary to lead the way in progressive culture change for older adults with dementia." – Natalie Douglas, Ph.D., CCC-SLP, Professor at Central Michigan University (Mar. 2017)
"I appreciated learning about the therapeutic techniques, including visual examples and videos." – S.M. (Jan. 2017)
"I found the Montessori techniques for dementia residents and developing tx around individual specific needs very valuable." – J.L. (Dec. 2016)
"I found the Montessori approach to long-term care really interesting. Especially in how speech therapy/memory therapy techniques can be integrated into the daily life of residents. It's a very holistic approach." – I.H. (Dec. 2016)
"I like that it gave practical ideas that I can use right away with my dementia patients." – M.J. (Nov. 2016)
"A thorough course. The suggestions for activities were especially helpful." – D.A. (Aug. 2016)
"The course was engaging and it was nice that I could take the modules over time." – J.B. (July 2016)
"The discussion on spaced retrieval was most valuable." – R.S. (June 2016)