Presenters: Jennifer A. Brush, MA, CCC-SLP & Kerry Mills, MPA
– K.H., prior course participant
This online course offers positive, solution-focused practices that SLPs can implement with nursing staff, home health aides, spouses, children, or other care partners to help them support those living with dementia. It advocates for five strategies that SLPs can use to coach care partners in order to provide quality, loving care, as part of a healthy relationship. The first step includes an easy-to-comprehend explanation of what is happening in the brain of a person with dementia. Once care partners have this foundation, they are more easily able to make changes in their own behavior and how they view their role in the relationship.
The course then explains how to respond when communication is limited, why "negative" behaviors are often seen, how care partners can be most supportive, and how to minimize care partner guilt and stress so they can be more fulfilled in their care giving role. Also addressed is how to guide family members to prepare for the future, while living in the present, including suggestions for home modifications that will make the home safe and supportive, allowing individuals to stay home for a longer period of time.
Course is offered for 0.1 ASHA CEUs – 1 Contact Hour.
Course Overview – Run Time: 1:12:50
Content Note: This course content is also included within the content of this larger course, #e142: Navigating Neurocognitive Disorders: Step-by-Step Identification, Evaluation, Intervention and Collaboration.
– M.G., prior course participant
– A.J., prior course participant
The content of this online CE course does not focus exclusively on any specific proprietary product or service. Presenter financial and non-financial disclosures may be found in the Presenter & Disclosures area.
Video PowerPoint presentation with author narration & downloadable handout. Stop and re-start the course at any point. Learners retain access to course content after completion for ongoing reference and review.
"This presentation was clear and organized, used evidence to support ideas and recommendations, and offered practical and actionable ideas for SLPs to implement." S.P. (Sep. 2023)
"The ideas for activities for the person with dementia within their home environment as well as activities that they have traditionally enjoyed outside of the home were helpful. I liked the ways to frame discussions with care partners to help them best understand processes and communication, which result in the most supportive and productive outcomes." S.P. (Sep. 2023)
"I liked the focus on what the individual with dementia can still do, and nurture it as a care partner or professional. I liked how the approach to helping individuals with dementia was realistic for all parties and emphasized focusing on what was there in the present moment." H.W. (Sep. 2023)
"Prepare for tomorrow, but live for today! I liked the topic of making sure care partners can appreciate the person now as things continue to change. Well laid out course, and the pacing was good for the amount of information covered. Very respectful and encouraging course." S.P. (Jul. 2023)
"I liked that this course focused mostly on taking care of the care partner. Visual organization was beneficial." H.K. (Apr. 2023)
"Learning to modify changing behaviors was beneficial, and learning that persons with dementia can have goals." L.J. (Mar. 2023)
"All content was beneficial. I liked the organization of this course." S.G. (Mar. 2023)
"I found the entire discussion beneficial. I enjoyed the convenience of the online training." A.W. (Jan. 2023)
"I liked the supportive suggestions throughout the course to help the care partner, especially those who may not have a professional background in this area. The meaningful examples often commonly seen in persons with dementia and ways to work through them were helpful." D.D. (Dec. 2022)
"Focused, easy to follow. Very pragmatic. Learning what to concentrate on with the person with dementia. Not to be argumentative." G.S. (Dec. 2022)
"Course instructor provided great real-world examples. I work at a SNF and this information will be helpful and beneficial for my nursing staff and family education." M.G. (Dec. 2022)
"Importance of re-thinking the caregiver vs care partner mindset. I liked the solutions provided that optimize daily interaction with the patient and care partner." M.B. (Nov. 2022)
"I liked the emphasis on a person's abilities vs dementia impairments; thus, stressing the importance of focusing on what remains in order to establish the best quality of life for the individual." M.B. (Nov. 2022)
"Presenter was clear and focused. I liked the resources page, emergency folder idea, ways to organize environment, and assessment toolkit." S.J. (Aug. 2022)
"I liked the suggestions and activities to perform with the patient and ways to redirect the caregiver. It’s pertinent to my population." A.P. (Jul. 2022)
"I liked everything! Learning ways to explain the brain to care partners." R.K. (Jul. 2022)
"Speaker has a clear way of presenting the information. Learning how to use preserved abilities and how to educate families was beneficial." G.S. (Jul. 2022)
"The helpful tips were beneficial for preserving positive communication and maintaining relationships and purpose of the individual with dementia. The course was straightforward and clearly laid out." J.R. (Jun. 2022)
"I love the tips for caregivers of family members with dementia. I can use this info right away with my families!" A.J. (Jun. 2022)
"The organization of information and slides were easy to follow. I liked the direct guidance on how to help CG's with specific examples." W.R. (May 2022)
"I liked all of the examples of real-life occurrences that commonly happen among people with dementia. I liked the examples outlining how to re-direct a person with dementia's undesirable behaviors so that his/her needs are met without causing an argument or any unnecessary stress for that person or his/her care partner." S.F. (Dec. 2021)
"I really appreciated the concrete examples given for modifying the person with dementia's environment. I liked the discussion about maximizing the communication that the person still has, rather than focusing on what they are no longer able to do. The entire course was very informative and practical. Very practical tips for working with people with dementia." K.H. (Dec. 2021)
"The entire presentation was in layman's terms which will be useful in sharing w/ family. Information presented in compact, yet complete, program." J.G. (Dec. 2021)
"Good information to assist caregivers in the correct mindset to help loved ones with dementia." R.D. (Dec. 2021)
"Useful both personally and professionally." C.L. (Dec. 2021)
"The course was organized and informative. I liked the discussion of cognitive and communication skills." J.S. (Nov. 2021)
"I liked the information on assisting families to communicate more effectively with their loved one who has dementia. The information provided re: most effective methods of communicating with patients who have dementia was beneficial." C.V. (Nov. 2021)
"Tips for educating family members over a period of time were very helpful." M.V. (Nov. 2021)
"Lists of specific tips that care partners can do in lots of areas were beneficial for my daily practice. It was a survey of beneficial practices that looked at care partnering from different perspectives. I liked that aspect." L.G. (Oct. 2021)
"I liked the various suggestions of things to tell caregivers and ways of changing the environment." K.A. (Sept. 2021)
"Great tips on how to communicate with persons with dementia – the roles of healthcare professionals; education of partners, etc." P.M. (Sept. 2021)
"Great info for education and recommendations for family for improved quality of life." L.H. (Aug. 2021)
"I am an SLP who last fall found myself in a position to need to resign from my school-based role to care for my mother full time. Mom has Alzheimer's/Dementia and following a series of escalated unsafe events, we brought her home to live with us. I appreciated the specific strategies for managing behaviors and setting a person up for success. I realize that after feeling all of the emotions and frustration you talked about, I have in fact, been doing some things right. I will be more intentional about setting up functional everyday tasks for her to help with. This course empowered me to believe that I can add value with this new knowledge and that I am in a better position to empathize with care partners." (Aug. 2021)
“The entire presentation will be useful for sharing with families.” T.G. (Jul. 2021)
"So much of the info can be used in my daily practice. I liked the term 'care partners." L.C. (Apr. 2021)
"Good suggestions on strategies and documents to prepare beforehand." D.P. (Mar. 2021)
"Discussion on how to involve family in planning for Pt cares/future needs and ways to involve Pt in decisions was beneficial. Course provided easy examples to aid with relating information provided." S.M. (Feb. 2021)
"This course provided very precise steps to follow when providing a care plan for the resident." K.C. (Jan. 2021)
Northern Speech Services is an AOTA Approved Provider of professional development. Course
approval #19429. This eCourse is
offered at 0.1 CEUs, educational level
Intermediate, 1. Domain of OT: Â Client Factors
2. OT Process: Context and Environment. The assignment of AOTA CEUs does not
imply endorsement of specific course content, products, or clinical procedures by AOTA.
Northern Speech Services is an AOTA Approved Provider of professional development. Course approval #19429. This eCourse is offered at 0.1 CEUs, educational level Intermediate, 1. Domain of OT: Â Client Factors 2. OT Process: Context and Environment. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
Jennifer is the author of 5 nationally recognized books on dementia including the silver-medal winning Creative Connections in Dementia Care and I Care, the gold-medal winning work that also received a 5-star rating as a Reader Favorite. Jennifer is widely known for her revolutionary work in the Spaced Retrieval memory intervention, pioneering this area of study and publishing 2 books on the subject.
Financial — Jennifer Brush is a presenter of online CE courses sponsored by Northern Speech Services; receives royalties.
Financial — Jennifer Brush is the author of "Meal Time Matters" and "Meal Time Matters at Home"; receives royalties.
Financial — Jennifer Brush is the author of "A Therapy Technique for Improving Memory: Spaced Retrieval" and "Environment and Communication Assessment Toolkit"; receives royalties.
Financial — Jennifer Brush is an editor and author for IDEAS Institute; receives consulting fees.
Financial — Jennifer Brush is the owner of Brush Development; ownership interests.
Nonfinancial — Jennifer Brush has no relevant nonfinancial relationships to disclose.
Kerry Mills, MPA, earned recognition in the field of Alzheimer’s care as a Regional Manager for a pioneering Alzheimer’s healthcare organization, where she served for eight years. Her goal then and now is to change the perception of dementia in the public square. Kerry has witnessed many success stories first-hand and knows that much of the despair and anguish of families can be overcome through education and training. As founder and president of Engaging Alzheimer's LLC, she has had many opportunities to share her expertise and vision here in the United States as well as in Canada, the United Kingdom, Hong Kong, and China. She co-authored I Care – A Handbook for Care Partners of People with Dementia and most recently has authored Serving Residents with Dementia: Transformative Care Strategies for Assisted Living Providers. Kerry is a regular guest on local radio stations and has completed an interview on PBS' The News Hour with host Paul Solman as well as CBS television with Dr. Max Gomez.
Financial — Kerry Mills is a co-presenter of an online CE course sponsored by Northern Speech Services; receives royalties.
Financial — Kerry Mills is the owner of "Engaging Alzheimer's"; receives salary and royalties.
This program is offered for 0.1 ASHA CEUs (Intermediate Level; Related Area).
ASHA CEUs: NSS online courses are registered with ASHA and are offered for ASHA CEUs. The number of ASHA CEUs is noted above. Note that 0.1 ASHA CEU = 1 contact hour = equals 1 CEE.
ASHA CE Registry: During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
If an attendee is not an ASHA member or CCC holder but meets any of the above criteria, they may inform the ASHA CE Registry of their eligibility by visiting this site.
Additional accrediting agencies by which Northern Speech is an approved CE provider:
Course Completion Timeframe:
You have unlimited time to complete our online courses. You may log off and log on as often as you’d like to in order to complete all sections of a course.
However, completion dates are based on Eastern Standard Time. Therefore, if you need your CEUs by a certain date, be sure to complete the course test before 11:59pm EST on that date. For example, if you need CEUs before January 1st, you will need to complete the course test before 11:59pm EST on December 31st.
Access to course materials and content does not expire, even after completing the post test. You may continue to review course material by logging into your NSS account, clicking the My Online Courses tab, and then viewing your desired course.
Certificate of Completion:
On successful completion of the post test (80%), a certificate will be immediately available for download and/or printing. This certificate will include your name, date of completion (based on Eastern Time Zone, USA/Canada), and number of contact hours (CEUs / CEEs). Please note that CEUs are awarded on the date of successful test completion, not the date of course enrollment. Please ensure that you successfully complete the post test prior to any licensure renewal dates.
ASHA CE Registry Submission:
During the enrollment process, if you select to receive ASHA credit for this course and if you provide your ASHA number, NSS will automatically submit your CEU information to the ASHA CE Registry after successful course completion (80% on post test). This submission happens once per month, during the first week of the month. For example, if you complete your course on November 7th, NSS will submit all November online course CEUs to ASHA during the first week of December. When ASHA inputs the information into their database, they will mark the course as completed on the last day of the month in which it was completed, so November 30th using this example. The certificate of completion available for you to print immediately, however, will reflect the actual completion date, November 7th in this example. Due to ASHA processing procedures please allow 2-3 weeks, from the submission date, for the course to appear on your ASHA transcript.
Purchase orders are currently not accepted for online orders, if you wish to submit a purchase order please do so at firstname.lastname@example.org or fax to 888-696-9655.
What is an Online Course?
Our Online Courses consist of video, audio, and/or text content and are offered for ASHA CEUs. Unlike a webinar, which requires participants to be logged on and at a computer at specific times, our Online Courses are available to you at any time, from any device, via your NorthernSpeech.com online account. You may work at your own pace and start and stop your course as you wish. Your course will conclude with a short post test. On successful completion of the post test (>80%), a printable certificate of completion is presented to you.
Northern Speech is an ASHA CE Provider and our online courses are registered with ASHA and offered for ASHA CEUs. Please note that successful completion of the online post test is required prior to the awarding of CEUs. Please contact your state licensing board for acceptance policies related to CEUs earned online. Please note that courses offered for university students are not applicable for CEUs.
Registering for an online course:
You may browse all online courses by clicking the Continuing Education tab above, then Online Courses. Once you find a course, click Enroll Now, and you will be asked to either log into your existing Northern Speech account or create a new online account. Once you’ve entered your account information and provided your credit card payment, your course will be immediately available to you.
Accessing your purchased course or returning to a purchased course:
You will be able to access your online course by logging into your Northern Speech account and then clicking the My Online Courses tab on your profile screen. Click the course you would like to start or to resume. From there, proceed through the course sections until you are ready to complete the post test. You do not have to complete your course all at once. You may log on and off as you wish.
Each online course concludes with a post test consisting of multiple choice or true & false questions. Scores of 80% or greater are required for successful course completion and awarding of CEUs. You may revisit course materials and retest as needed to achieve a passing score.
Number of CEUs offered:
We offer courses from 1 to 21 contact hours. Each course will note the number of CEUs offered. Please note that 0.1 CEU = 1 contact hour = 1 CEE.
State licensing boards and online CEUs:
NSS is an ASHA CE Provider and most state licensing boards DO accept ASHA CEUs earned online (usually classified as home-study credits). Some boards do, however, place a limit to the number of CEUs that can be earned via home study/online courses. For the most current information, we suggest that you contact your licensing board or agency to verify acceptance policies and/or any CEU limits related to home-study courses prior to enrolling in an online course.
Our course formats include: text, audio, video, and PowerPoint with author narration. Each course will note the format on the course description page. Most courses include closed captioning.
Most of our online courses provide a link to download the accompanying handout as a PDF file.
Groups of 3 or more are eligible for a 20% discount on each registration on most of our online courses. To receive this discount, registrations need to be processed together via the "Group Rates" tab on the Online Course of your choice.
For our online courses to function best, we recommend that you update your computer to include the newest version of your Internet browser (Safari, Chrome, Firefox, Edge, Internet Explorer, etc.) and newest version of your computer's operating system. Also a high-speed Internet connection is recommended (cable or DSL). Speakers or headphones will be required for many of our courses as many contain audio components.
Course Cancellation Policy:
A purchased online course can be exchanged, refunded, or transferred to another individual if contact is made with NSS (via phone or email) within 30 days of purchase and the course materials have not been viewed or downloaded.
Please click here for any special needs requests, and we will do our best to accommodate them.
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